Bayt.com
Fatima Mohamed Esmat Mohamed Aboulnasr, Back Office Customer Service Specialist

Fatima Mohamed Esmat Mohamed Aboulnasr

Back Office Customer Service Specialist

Orange

Location
Egypt
Education
Diploma, Human Resources
Experience
4 years, 5 Months

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Work Experience

Total years of experience :4 years, 5 Months

Back Office Customer Service Specialist at Orange
  • Egypt - Cairo
  • June 2010 to October 2014

Mobile Number Portability

Education

Diploma, Human Resources
  • at RITI
  • May 2018
Bachelor's degree, Law
  • at Cairo university
  • August 2009

Law

Specialties & Skills

Customer Service
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Teamwork
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Group Work
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English
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Arabic
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Computer
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Customer Experiance
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communication skills
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Call Centers
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Team Leadership
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Problem solving
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Negotiation
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Team work
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Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Soft Skills (Training)
Training Institute:
National Employment Pact (NEP).
Date Attended:
May 2015
Duration:
12 hours
Human Resources for Beginners Course (Training)
Training Institute:
Summer Training & Jobs
Date Attended:
March 2017
Duration:
12 hours
HR Fundamentals Workshop (Training)
Training Institute:
Career Advancers
English (Training)
Training Institute:
Language institute (Ministry of defense)
ICDL (Training)
Training Institute:
Systems institute (Ministry of Defense)

Hobbies

  • Exercise and walking, running, shooting, listening to music, Technologies