Hany Ayman

Restaurant Waiter at Sugar Factory

• United Arab Emirates - Dubai
• My current job since August 2016

Restaurant Waiter at Hediard Café Paris

• United Arab Emirates - Dubai
• September 2013 to August 2015

 Greeted customers as they arrive
 Managed seating arrangements
 Provide menus and take orders
 Served food and beverages
 Offered welcome drinks to customers
 Took orders and delivered food
 Ensured accuracy and speed of order
 promptly served all food courses and beverages to guests

 Answered questions about menu selections and made recommendations when requested

Restaurant Waiter at Hyatt Regency Hotel

• Egypt
• July 2011 to May 2013

 Perform responsibilities in accordance with all Company standards, policies, and procedures

 Establish efficient productivity through assistance from department supervisors

 Set tables in assigned area (or check to see that they have been set) correctly and uniformly, using: clean, pressed linen (without rips, stains or tears); clean unspotted silverware; clean, unspotted glassware

 Deliver exceptional service by greeting and serving customers in a timely, friendly manner

 Assisted guests with making menu choices in an informative and helpful fashion

 Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods

 Appropriately suggested additional items to customers to increase restaurant sales

RETAIL SALES ASSOCIATE at Reserved

• Egypt - Cairo
• January 2006 to September 2008

Reserved
Responsible for creating a sales environment that enhances the buying experience. Also in charge of driving the full sales life cycle, from initial contact to demonstrations and sale.
Duties;
 Ensuring that all customers receive excellent service through direct salesmanship, and prompt and courteous service.
 Assisting customers with questions, needs and purchases.
 Attending weekly sales meetings.
 Cultivating successful relationships with retail customers.
 Completing each transaction in a quick and efficient manner.
 Leading all social media sales initiatives.
 Cleaning shelves, counters, and tables.
 Greeting each customer that comes into the store in a warm manner.
 Identifying customer requirements.
 Preparing merchandise for display.
 Assisting customers with purchase decisions.
 Assisting in physical inventory counts.
 Implementing all visual merchandising standards.
 Setting up merchandise on the sales floor.
 Making sure that customers receive receipts on all purchases.
 Helping customers try on or fit merchandise.
 Watching out for loss prevention through leakage and theft.