Gamil shaban moustafa felfel

• Delivered a high-quality customer experience through professional consultations, effectively
identifying needs and converting inquiries into confirmed orders.
• Showcased vehicle features and conducted test drives, increasing customer engagement and
supporting higher conversion rates.
• Consistently achieved and exceeded sales targets while maintaining strong profit margins.
• Optimized daily sales activities through structured planning, improving productivity and time
management.
• Expanded customer base through effective prospecting and market outreach, strengthening the
sales pipeline.
• Maintained accurate sales records and ensured timely follow-ups, enhancing customer retention
and repeat business.
• Analyzed lost sales trends and provided monthly reports, contributing to improved sales strategies
and performance.
• Strengthened long-term customer relationships through proactive after-sales follow-up and support

• Drove consistent sales growth by identifying customer needs and recommending tailored vehicle
solutions, improving conversion rates and customer satisfaction.
• Increased lead generation through proactive networking, cold calling, and digital prospecting
strategies.
• Built and maintained strong client relationships, resulting in repeat business and long-term
customer loyalty.
• Delivered impactful product presentations, clearly communicating value and benefits to support
informed purchasing decisions.
• Maintained up-to-date market and product knowledge (including latest Nissan technologies) to
effectively position offerings against customer requirements.
• Managed full sales cycle operations, including lead creation, vehicle reservation, PDI follow-up,
delivery coordination, and invoicing, ensuring a seamless customer experience.

• Managed and supervised a team of 18 employees to meet the company goals
• Leading team of Dubai, Sharjah, Ajman and Fujairah branches taking in consideration targets,
proper Documentation, Insurance rates and discounts.
• Support team manager and perform management duties when manager is absent or out of
office.
• Answer all team member questions, helping them in solving problems and meeting deadlines
and sales goals
• Provides quality customer service including interacting with customers, answering their inquiries
and handling all customer complaints
• Focused on Customer retention through follow-up calls and text messages.
• Attend meetings, seminars and programs to learn about new products and services, learn new
skills, and receive technical assistance in developing new accounts.

SALES

• Achieved 40%+ annual sales growth
• Generated new business by engaging 100+ customers weekly.
• Grew GM accessories sales to $105, 000+ annually.
• Maintained 100% customer satisfaction by offering prompt and effective support, handling inquiries and
complaints, providing helpful solutions

Motor insurance