Georgeena Xavier

Prepared accurate electrical cost estimates and technical-commercial proposals based on client
specifications and project requirements.
Supported pre-sales and business development teams with technical inputs for tendering and bid
submissions.
Coordinated with vendors and suppliers for technical clarifications and price negotiations to optimize
project costs.
Drafted electrical system descriptions and technical documents in compliance with client, safety, and
engineering standards.
Streamlined proposal documentation processes, improving turnaround time and accuracy.
Assisted in project coordination and documentation throughout proposal and execution stages.

Completed a 45-day internship in the CAD Department
Assisted in preparation of electrical drawings using AutoCAD
Supported project documentation and drawing revisions
Gained exposure to electrical layouts and drafting standards.

• Delivered high-quality customer support, achieving a 95% satisfaction rating.
• Assisted clients in product selection and order placement, increasing repeat sales by
12%.
• Handled customer complaints, returns, and exchanges with zero escalations.
• Maintained organized inventory and updated stock records, improving stock accuracy
by 15%.
• Processed customer orders efficiently, reducing service delays.
• Tracked and analyzed daily sales data to support business decision-making.
• Recommended product solutions, enhancing customer retention.
• Ensured compliance with company service policies and guidelines.
• Trained new team members on customer service processes.
• Assisted management in promotional activities, boosting sales by 8%

Assisted senior engineers during site inspections, testing, and commissioning of electrical installations.
Conducted quality checks on electrical equipment installation in line with drawings, standards, and safety
procedures.
Supported preparation of inspection reports.