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Ghalaa Alkulaif, Digital transformation Specialist

Ghalaa Alkulaif

Digital transformation Specialist·National Center for Environmental Compliance (NCEC)

Saudi Arabia

Bachelor's degree, Computer Science

Work experience

Total years of experience: 4 years, 1 months

Digital transformation Specialist

February 2023 - Present

National Center for Environmental Compliance (NCEC)

Riyadh, Saudi Arabia

February 2023 - Present

• Automated internal reporting processes and developed success metrics dashboards, reducing manual tracking time and enabling
data-driven decision-making across departments.

-Developed a centralized knowledge repository for all trained systems, systematically documenting technical issues to enable efficient
knowledge sharing and preserve organizational know-how.

-Lead the implementation and continuous development of the Digital Government Authoritys Qiyas performance indicators for all
government entities 2023-Present
Company industry:
Safety & Environment
Job role:
Information Technology

IT Specialist – Tamheer Program

June 2022 - January 2023

National Center for Environmental Compliance (NCEC)

Riyadh, Saudi Arabia

June 2022 - January 2023

• Resolved over 100 IT support tickets monthly with high satisfaction ratings.
• Participated in Active Directory management, improving account setup time.
• Assisted with security protocols and supported compliance readiness.
• Delivered training sessions during onboarding for over 50 employees.
Company industry:
Safety & Environment
Job role:
Human Resources and Recruitment

Education

Princess Nourah University

January 2022

January 2022

Bachelor's degree, Computer Science

Saudi Arabia

GPA (point): 3.99 out of 5

GPA (point): 3.99 out of 5

Skills

CHANGE MANAGEMENT
Intermediate
CHANGE MANAGEMENT
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLIANCE REPORTING
Intermediate
COMPLIANCE REPORTING
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
DIGITAL TRANSFORMATION
Intermediate
DIGITAL TRANSFORMATION
Intermediate
INFORMATION TECHNOLOGY OPERATIONS
Intermediate
INFORMATION TECHNOLOGY OPERATIONS
Intermediate
STAKEHOLDER ENGAGEMENT
Intermediate
STAKEHOLDER ENGAGEMENT
Intermediate
STRATEGIC PLANNING
Intermediate
STRATEGIC PLANNING
Intermediate

Social profiles

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
Leading Digital Business Transformation
Agile Meets Design Thinking
Prosci Change Management Certification - Course
Power BI Data Analyst Associate
4 Foundation
COBIT Certified

Hobbies and interests

البحث والتعمق في مجال Digital Transformation

• مهتمة بمجال التحول الرقمي وتطبيقاته في تحسين كفاءة الأعمال وتطوير تجربة العملاء • متابعة أحدث تقنيات التحول الرقمي مثل الذكاء الاصطناعي، الحوسبة السحابية، وتحليل البيانات • الاهتمام بإدارة التغيير الرقمي وتعزيز تبني التقنيات الحديثة داخل المؤسسات • متابعة الابتكارات في مجال التقنية وتأثيرها على مستقبل الأعمال