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Ghassan Younes, Assistant Business Development Manager

Ghassan Younes

Assistant Business Development Manager·AL YOUSUF MOTORS

United Arab Emirates

Master's degree, Distinction

Work experience

Total years of experience: 24 years, 5 months

Assistant Business Development Manager

October 2013 - Present

AL YOUSUF MOTORS

Dubai, United Arab Emirates

October 2013 - Present

• Identifies trendsetter ideas by researching industry and related events, publications and announcements
Locates and proposes potential business deals by contacting potential partners, discovering and exploring opportunities.
• Screens potential business deals by analyzing market strategies, deal requirements, potential and financials.
• Prospect for new clients by networking, corresponding or other means of generating interest from potential clients.
• Preparing and updating organization’s portfolio of business, services & solutions and present it to the clients.
• Work with mid and senior level management, marketing, sales and technical staff to increase sales opportunities and thereby maximize revenue for the organization.
• Involved with seniors to set and maintain the cost of production, marketing, sales and expected revenue.
• Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.
• Maintaining awareness of competitors' performance and extensive knowledge of their current market conditions.
• Using knowledge of the market competitors to identify and develop the company’s unique selling propositions and differentiation.
• Attend industry functions, Association, Events and Conferences to provide feedback and information on market and creative trends.
• Participating in educational opportunities, reading professional publications, maintaining personal networks,
• Monthly meeting with top management to discuss and analysis the financial treasury, sales achievement, sales forecast and action plans.

Company industry:
Automotive Dealership & Distributor
Job role:
Management

Showroom In-charge

July 2010 - September 2013

AL YOUSUF MOTORS LLC

Dubai, United Arab Emirates

July 2010 - September 2013

• Scheduling and maintaining all work for the showroom on daily basis in terms of showroom timing, staff attendance and showroom display.
• Daily briefing with the staff, follow up their processing and pending deals.
• Follow up with the warehouse and workshop for the PDI status of sold units.
• Handling stock inventory, follow up the requested and ordered items which showroom needed.
• Tracking the driver and follow up their schedule to ensure clients delivery is on time
• Follow up with RCD department and accounts for requested credits and finance.
• Follow up with bank representatives to ensure all deals are processed properly.
• Building and developing good relationships with current and new customers.
• Reporting to the Area Manager on monthly basis to discuss the showroom matters: stoke inventory, target, achievement and staff issues.
• Set showroom sales forecast for the upcoming year and share it with the Area manager.
• Monitoring & evaluating the performance of showroom employees and share it with the Area manager quarterly.
• Maintaining of sales invoices, proposal preparation and closing deals
• Train and develop team members to ensure highest levels of qualification, resulting in individual promotion and team recognition

Company industry:
Automotive Dealership & Distributor
Job role:
Management

Senior Sales Executive

November 2008 - June 2010

AL YOUSUF MOTORS LLC

Dubai, United Arab Emirates

November 2008 - June 2010

• Listening to customer requirements and presenting appropriately to make a sale.
• Maintaining and developing relationships with existing customers.
• Responding to incoming email and phone enquiries.
• Negotiating the terms of an agreement and closing sales.
• Gathering market and customer’s information.
• Negotiating on price, costs, delivery and specifications with buyers and managers.
• Challenging any objections with a view to getting the customer to buy.
• Advising on forthcoming product developments and discussing special promotions.
• Reviewing sales performance, aiming to meet or exceed targets.
• Gaining a clear understanding of customers' businesses and requirements.
• Making accurate, rapid cost calculations and providing customers with quotations.
• Attending team meeting and sharing best practice with colleagues.
• Reporting to Showroom manager on weekly basis to negotiate the current and upcoming sales.
• Participating and representing the organization at trade and entertainment exhibitions

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Showroom Coordinator

August 2004 - October 2008

Luxury Cars Trading Co

Tripoli, Lebanon

August 2004 - October 2008

 Liaising with buyers, analysts, stores, suppliers and distributors;
 Maintaining a comprehensive library of appropriate data;
 Working closely with visual-display staff and department heads to decide how goods should be displayed to maximize sales;
 Forecasting profits and sales, and optimizing the sales volume and profitability of designated product areas;
 Planning budgets and presenting sales forecasts and figures for new ranges;
 Controlling stock levels based on forecasts for the season;
 Using specialist software to handle sales statistics, produce sales projections and present spreadsheets and graphs;
 Analyzing the bestsellers of the month (the bestselling price points, Models, colors, etc.) and ensuring that they reach their full potential;
 Monitoring slow sellers and taking action to reduce prices or set promotions as necessary;
 Gathering information on customers' reactions to products;
 Analyzing the previous season's sales and reporting on the current season's lines;
 Making financial presentations to senior managers;
 Accompanying buyers on visits to manufacturers to appreciate production processes;
 Meeting with Customers and managing the distribution of stock, by negotiating cost prices, ordering stock, agreeing timescales and delivery dates and completing the necessary paperwork;
 Managing, training and supervising junior staff.

Company industry:
Automotive Dealership & Distributor
Job role:
Administration

Auto Sales Consultant

January 2002 - July 2004

Luxury Cars Trading Co

Tripoli, Lebanon

January 2002 - July 2004

 Work closely with customers throughout the sales process.
 Foster a successful relationship endearing the customer to our business.
 Handle any enquires produced by the client, investigate the issue and provide the necessary feedback.
 Work hard to network and negotiate with potential clients about their orders.
 Generating revenue for the company, process customer orders in a timely manner.
 Work closely with other departments and teams, such as accounting and marketing.
 Identify the needs of a customer and provide an opportunity for those needs to be met through the purchase of product or service.
 Maintaining customer relationships after the sale.
 Managing a sales territory, marketing products and services, making sales calls and contacts with potential and existing customers.
 Creating a customer base, providing service and individual attention to customers.
 Keeping records of all interactions with customers.
 Remain updated on product knowledge, seek opportunities to consistently learn and train.
 Develop creative sales techniques, grow existing account base and educate customers through detailed explanations and / or demonstrations.
 Follow up with logistic department to ensure the availability of requested cars.
 Coordinate with workshop to follow up the scheduled PDI for the sold cars to ensure the readiness upon delivery.

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Education

Nottingham International University

October 2016

October 2016

Master's degree, Distinction

United Kingdom

GPA (percentage): 90%

GPA (percentage): 90%

Financial Management, Project Management, Sales Management, Human Resource Management, Customer Service Management, Total Quality Management and Marketing Management.
View attachment

Skills

Networking Events
Expert
Networking Events
Expert
Improving
Expert
Improving
Expert
Leading Sales
Expert
Leading Sales
Expert
Managing Employees
Expert
Managing Employees
Expert
Managing Groups
Expert
Managing Groups
Expert
• Over Fifteen years of experience and professionalism in the industry. • Five years of management a
Expert
• Over Fifteen years of experience and professionalism in the industry. • Five years of management a
Expert
sales management, negotiation, business development, customer service, customer relation, motivating
Expert
sales management, negotiation, business development, customer service, customer relation, motivating
Expert
Networking Events
Expert
Networking Events
Expert
Improving
Expert
Improving
Expert
Leading Sales
Expert
Leading Sales
Expert
Managing Employees
Expert
Managing Employees
Expert
Managing Groups
Expert
Managing Groups
Expert

Languages

Arabic
Native Speaker
English
Expert
French
Beginner

Training and Certifications

Certifications
• Pro Performance Management
Feb 2016

Hobbies

  • Reading, driving and music