Gulsem Mavlikhanova, Front office reception

Gulsem Mavlikhanova

Front office reception

Zulekha hospital

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, business
Experience
8 years, 2 Months

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Work Experience

Total years of experience :8 years, 2 Months

Front office reception at Zulekha hospital
  • United Arab Emirates - Dubai
  • My current job since September 2018

Welcomes and greets all patients and visitors, in person or over the phone
Answers the phone while maintaining a polite, consistent phone manner
Responsible for keeping the reception area clean and organized
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment

Sales assistant at Al futtaim company
  • United Arab Emirates - Dubai
  • April 2015 to September 2017

Provide good customer service

Education

Bachelor's degree, business
  • at Moscow State University of Technologies and Management
  • January 2008

q 2002 -2008 Moscow State University of Technologies and Management. Specialty: Technologist of restaurant business.

Specialties & Skills

Training
Reporting
Problem Solving
Customer Service Skills
CLIENTS
CONTRACTS
CUSTOMER SERVICE
DATABASE
DIRECT MARKETING
IN SALES
MAKE SALES
MARKET RESEARCH
Makeup artist certificate

Languages

English
Expert
Russian
Expert

Training and Certifications

Sales skills (Training)
Training Institute:
Training center

Hobbies

  • My interest to learn other languages
    Spanish , Arabic