Gurmeet Kaur Harcharan Singh

Working with OMAN AIR as a PREMIUM CABIN CREW 2007-till date.

COMPETENCIES
• Fast Learner
• Adapt well to change and pressures in workplace
• Work effectively with diverse group of people
• Friendly with an upbeat attitude
• Able to relocate anywhere
• Sincere with a high level of integrity

Completed training in - Basic Airport Training & Passenger Handling
- Security Systems & Procedures.
- Bomb Threat & Disposal, BCAS.
- Delay Flight Handling.
- Customer Service

Additional details:
A Handling situations during fire, ditching, crash landing, smoked filled cabin, hijack threats, bomb threats etc. and ensuring the safety of Passengers, crew members and the aircraft. Provide first aid and necessary medical attention to the passengers and the crew on board the aircraft until professional help is available.
Successfully analyzing and resolving any issues by taking corrective action on the spot to ensure the normalcy of situation. Ensuring maximum customer satisfaction by providing them with pre/post service assistance, achieving delivery and quality service norms. Developing a positive and long lasting relationship with the customers. Ensuring completed comfort to the First and Club World Passengers, Gold Card and Silver Card members along with VIP's, CIP's and Most Valuable Corporate Customers.

STRENGTH: • Strong interpersonal skills
• Courteous and Considerate to one and all
• Industrious and Trustworthy
• Competent team player and willing to learn
• Efficient and Enthusiastic in the discharge of assigned duties
• Willingness to go the extra mile for the customer

Worked with MALAYSIA AIRLINES BERHAD as NSD CABIN CREW (2002-2007)

Worked with an Australian Company TGV as a Supervisor in Entertainment Vision7 (1999-2002)