System Engineer
IRIS Technology
Total years of experience :13 years, 8 Months
• Responsible for the ICT department and the IT activities on premise and cloud.
• Responsible for the AWS - Platform as a Service (PaaS) and Infrastructure as a Service (IaaS).
• Manage the EC2, ELB, S3, VPC, IAM, RDS, Cloud Watch, Route 53, Auto Scaling, Optimize Cost.
• Responsible for the installation and configuration Active Directory servers and all related services such as LAN, WAN, VPN, DNS, DHCP, Accounts, Group Policy, SSH... etc.
• Manage the 3CX PBX System and Cisco Phone.
• Manage and monitor Sophos Firewall “UTM”, NAS Storage, Smart UPS, Cisco Switches, Access points, CCTV.
• Manage the Gmail Mailing and Dropbox Services.
• Responsible for servers and workstations security such as Antivirus and Encryption.
• solutions, and estimate cost.
• Responsible for the IT inventory “hardware and software”.
• Manage and monitor server’s backup.
• Provide the needed technical support for hardware system and software.
• Manage the ICT department and IT activities.
• Develop the IT department processes, policies, procedures, forms, and templates.
• Maintain regular follow up on internal and external audit reports and outputs.
• Maintain regular follow up on risk status reports, mitigation and avoidance action plans.
• Manage the business and projects requests by identifying technical specs, determine the needs, come up with the solutions, and provide proper cost estimation per project.
• Identify available suppliers, analyze valid quotations, and make offer comparisons.
• Follow up on purchasing orders, item delivery, inspection work, invoicing, and supplier
payment requests.
• Manage the network, systems, servers, applications, and databases.
• Handle and supervise daily IT operations, service and support requests (SRs).
• Provide the management with best-practice procedures and solutions for the different projects and requests.
• Manage the IT Infrastructure and Support Operations Unit.
• Administer the network, systems, servers, applications, and databases.
• Data backup and disaster recovery operations.
• Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.
• Monitor network performance in order to determine whether adjustments need to be made, and to determine
where changes will need to be made in the future.
• Install and configure Enterprise project manager EPM
• Install and configure SharePoint server 2013.
• Configure and manage Virtualization services such servers.
• Provide the needed technical support
• Provide technical support to Install and configure computer hardware, operating systems and applications.
• Set up users’ accounts & profiles in Windows Server 2008.
• Manage the Windows Server 2008 configuring & Support
• Manage the Mail applications, administration & Support.
• Install and configure the MAC OSX, applications and network
• Install and configure IT peripherals
• Manage the admin and configuration work on trackit and sysaid systems.
• Manage the Antivirus Server Administration.
• Ensure the controlling and maintaining servers’ performance such (DC Servers, File Sharing Server, FTP Server, and any other special uses servers)
• Receiving calls, tickets and inquiries from coworkers on any technical problem might
• Manage Active directory servers and all related services such DNS, users,
Group Policy ... etc.
• Manage and Configure network equipment’s such switches and access points.
• Install and configure all windows versions.
• Configure and manage Virtualization services such servers.
• Install and configure Team foundation server TFS.
• IIS installation and configuration.
• Provide the needed technical support.
- Configured and managed, Active Directory Server 2008 R2, DHCP, Antivirus.
- Installation, Connections and Configuration, Access Point, Faceplate .
- Computer Maintenance, SOHO Network, Network Cabling, DVR, Stream Media Server .
Training Diploma Network Engineering
