Sales Manager
Al-Khaleej Training & Education
Total years of experience :19 years, 6 Months
• Set monthly targets for the sales team and ensure productivity.
• Direct and monitor sales plans, goals and activities.
• Plan, organize, direct and control sales team to meet the company’s objectives.
• Coach, counsel, advise, support and motivate sales executives in order to help them meet their sales objectives.
• Monitor sales executives’ daily performance and compare it with the monthly objectives.
• Maximize both short and long term sales and gross profits.
• Constructively supervise the handling of all customer complaints related to the department to ensure customer satisfaction.
• Assist with prospect business development.
• Develop profitable relationships with existing and new customers and ensure return sales.
• Prepare and conduct regular sales meetings.
Building MINDCORE visibility study and business plan
- Develop training services and innovate training solutions referenced to customer needs
- Assist with the development of strategic plans
- Develop marketing, strategy & sales plans
- Using knowledge of market and competitors to identify and develop the company’s unique selling approach
- Develop and implement training policies, programs, schedules, and standards
- Determine training solution and development programs for clients
- Work with a team to develop proposals aimed to the client’s needs, concerns, and objectives
- Create and implement methods to make education results measurable
- Develop and conduct training programs for new hires and existing staff
- Account Manager for VIP and Strategic Accounts
- To grow and retain existing accounts by presenting new solutions and services to clients
- Pricing the training solutions and managing accounts portfolio
- Organize and prioritize workflow to meet goals and deadlines
- Achieve strategic customer objectives
- Identify potential clients, and the locating decision makers within the clients organization.
- Providing long-term business partnership with VIP customers and big accounts
- Providing feedback in a timely manner to management (team performance, training quality)
- Assist team members in preparing proposals and presentations
- Prospect for potential new clients and turn this into increased business
- Determine training solution and development programs for clients
- Develops a sales plan and strategy reference to market needs
- Providing long-term business partnership with customers by using consultative selling process with customers which results to direct sales
- Using contacts to generate new business
- Engaging in project management duties
- Set up meetings with decision makers and deliver customized presentations
Develops a sales plan and sales strategy for the market .
Determine the marketing and the sales budgets and targets;
lead, direct and motivate the sales team in order to achieve the overall sales objectives
recruiting and training sales staff;
Provides timely feedback to senior management regarding performance.
Assists team member in the preparation of proposals and presentations
Creates and conducts proposal presentations
Controls expenses to meet budget guidelines
Provide a professional and excellent level of customer service with existing and new
customers
- - Inspire & motivate the team to achieve sales and profits
- Train and develop the team to exceed customer’s expectations
- Praise and recognize good performance in problem solving
- Assist in training and recruiting of staff team members in line with company requirements
- Assist in the performance review of all staff on an ongoing basis
- Follow company grievance and disciplinary procedures
- Accounts management
- Build and maintain strong and long-lasting customer relationships
- Forecast and track key account
- Prepare and design the training materials and outlines
- Sales activities ( including the sales force duties )