Total Years of Experience: 5 Years, 10 Months
July 2017
To August 2018
Marketing & Booking Assistant
at Gondolania - Villagio Mall
Location :
Qatar - Doha
December 2014
To March 2015
Reservation supervisor ( food & Beverage
at Sheraton Doha & convention Hotel
Location :
Qatar - Doha
o Taking reservations in a proactive way.
o Sending Proposals and Confirmations.
o Follow-up of proposals and confirmations on or before cut-off dates.
o Updating database regularly
o Telemarketing
o Tracking of spent of guests and get in touch with customer, who have not been customers for some time.
o Following up guest feedback with Restaurant Manager and emailing thank you notes
o Sending Proposals and Confirmations.
o Follow-up of proposals and confirmations on or before cut-off dates.
o Updating database regularly
o Telemarketing
o Tracking of spent of guests and get in touch with customer, who have not been customers for some time.
o Following up guest feedback with Restaurant Manager and emailing thank you notes
September 2013
To May 2014
Star Meeting concierge , Business Center
at Sheraton Doha & Convention Hotel
Location :
Qatar - Doha
- Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
- Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
January 2013
To August 2013
Sales Administrative Assistant
at Palais Namaskar 5 Star Luxury Hotel & Spa - Morocco
Location :
Morocco - Marrakech
o Taking care of meetings, schedule and appointments.
o Dealing with the general inquiries of the sales team.
o Preparing presentations and reports regarding sales proposals and plans.
o Data entry
.
o Dealing with the general inquiries of the sales team.
o Preparing presentations and reports regarding sales proposals and plans.
o Data entry
.
April 2012
To December 2012
Sales Cordinator
at Marrakech Riad
Location :
Morocco - Marrakech
o Calculate premiums and establish payment method.
o Perform administrative tasks, such as maintaining records and handling policy renewals
o Select company that offers type of coverage requested by client to underwrite policy.
o Perform administrative tasks, such as maintaining records and handling policy renewals
o Select company that offers type of coverage requested by client to underwrite policy.
August 2011
To March 2012
Assistant to the Event Director
at Complex Pacha Marrakech
Location :
Morocco - Marrakech
o reception and orientation of visitors
o access control
o strikes mail, writing documents
o access control
o strikes mail, writing documents
December 2010
To June 2011
Export Manager
at Concerverie Zagmouzi
Location :
Morocco - Marrakech
- Assess local markets and the feasibility of business plans
- Undertake the tasks relational before and after sale
- Develop a marketing strategy in line with an area of trade policy defined by the Management
- Undertake the tasks relational before and after sale
- Develop a marketing strategy in line with an area of trade policy defined by the Management
September 2010
To November 2010
Secretary
at Concerverie Zagmouzi
Location :
Morocco - Marrakech
-Involved in various operations related to the management studies
-organize appointments, processing mail, telephone calls and preparing records
-create, update, and archive files
-organize appointments, processing mail, telephone calls and preparing records
-create, update, and archive files
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