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Hana ALJulhum, Quality Assurance Manager

Hana ALJulhum

Quality Assurance Manager·National Guard Medical Center

Saudi Arabia

Master's degree, Entrepreneur Fellowship

Work experience

Total years of experience: 11 years, 8 months

Quality Assurance Manager

September 2016 - January 2017

National Guard Medical Center

Riyadh, Saudi Arabia

September 2016 - January 2017

To Develop a program to improve the services given to the clients.Also to improve the performance of the employee by giving them more training courses .
I am working also to make a Healthy and safe environment not only for the patient but also for staff. we look forward to achieve our goal of excellent patient experience.

Company industry:
Other Healthcare Services
Job role:
Quality Control

protocol coordinator

May 2000 - July 2011

king faisel specialist hospital and research centre

Riyadh, Saudi Arabia

May 2000 - July 2011

do all the administration work for the VIP patient as register the patient and make reception for the top VIP also arrange there appointment with the doctors and make sure that all the test done for them

Company industry:
Other Healthcare Services
Job role:
Administration

medical clinical translator

May 2000 - March 2006

king faisel specialist hospital and research centre

Riyadh, Saudi Arabia

May 2000 - March 2006

translate for the non Arabic speaker doctors for the patient and also give them and explain for them all the doctors instruction.

Company industry:
Other Healthcare Services
Job role:
Medical, Healthcare, and Nursing

Education

King saud University

May 2013

May 2013

Master's degree, Entrepreneur Fellowship

Saudi Arabia

GPA (point): 3.25 out of 4

GPA (point): 3.25 out of 4

king saud university

August 1998

August 1998

Bachelor's degree, English literature

Saudi Arabia

GPA (point): 3.43 out of 4

GPA (point): 3.43 out of 4

Skills

Quality Of Care
Expert
Quality Of Care
Expert
Public Administration
Expert
Public Administration
Expert
Business Relationship Management
Expert
Business Relationship Management
Expert
Innovation
Expert
Innovation
Expert
VIP
Expert
VIP
Expert
communication skills
Expert
communication skills
Expert
computer
Expert
computer
Expert
Quality managment
Expert
Quality managment
Expert
project management
Expert
project management
Expert
strategic planner
Expert
strategic planner
Expert
creative and innovation
Expert
creative and innovation
Expert
Quality Of Care
Expert
Quality Of Care
Expert
Public Administration
Expert
Public Administration
Expert
Business Relationship Management
Expert
Business Relationship Management
Expert
Innovation
Expert
Innovation
Expert
VIP
Expert
VIP
Expert

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.



Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Training
conflict resolution at workplace
institute of public adminstration
Feb 2010
graphic presentation
institution of public administration
Apr 2009
Lean
king Faisal Specialist Hospital and Reserch Center
Jan 2013
effective negotiation
institute of public administration
Oct 2009
pmp
king faisal specialist Hospital and reserch center
May 2013

Hobbies

  • Scuba Diving
    Padi open water license
  • Horse back riding
  • Yoga
    certified power yoga teacher certified yin yang yoga certified meditation teacher certified RIKI
  • Reading
  • Travelling
  • event planing