IT Help Desk Engineer
Kuwait university
Total years of experience :11 years, 6 Months
Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution.
1- Staff training and support, software installation, maintenance, updating, uploading.
2- Configuring, installation, upgrading, formatting tablets in the school.
3- Network administration and maintenance.
4- Solve all the troubleshooting as per the school required.
5- Assist any staff in school to complete tasks easily.
Ensure data access readiness integrity.
Allocating system storage and planning for database system.