Helena Ghazali, Human Resources Manager

Helena Ghazali

Human Resources Manager

ASSAAD FOOD & BEVERAGE SAL

Location
Lebanon - Beirut
Education
High school or equivalent, Public Administration / Human Resources
Experience
19 years, 1 Months

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Work Experience

Total years of experience :19 years, 1 Months

Human Resources Manager at ASSAAD FOOD & BEVERAGE SAL
  • Lebanon
  • My current job since February 2013

Established since 2011 - Assaad Food & Beverage SAL - operates a wide range of franchised restaurants in both local
and regional markets such as PF Chang’s, The Cheesecake Factory, Texas Roadhouse and Al Forno.
§ Responsible for establishing and operating the Human Resources Department in all its functions:
Staffing and Recruitment, Compensation and Benefits, Training and Development, and Employee
Relations.
§ Provide strategic support for both management and operational functions.
§ Prepare the HR annual budget.
§ Present quarterly analysis in terms of achievements, improvements, and cost optimization.
§ Responsible for ensuring potential hires at all levels within the specified deadlines.
§ Administer the compensation system ensuring a competitive place at the market in terms of pay scale
and benefits in an attempt to be designated as “Employer of Choice”.
§ Manage the training function including employee training programs, career development plans and
succession planning.
§ Initiate new projects aiming at enhancing the overall work environment, increasing productivity, and
reducing turnover (Employee Benefits, Reward Programs, Career Development).

Human Resources Manager at LANDMARK RETAIL LEBANON SARL
  • September 2010 to December 2012

Founded in 1973 in Bahrain, the Landmark Group is one of the largest and most successful retail organizations in the
Middle East and India. The group operated over 1, 200 outlets across the GCC, India, Egypt, Turkey, Jordan, Lebanon,
Yemen, Sudan, Kenya, Libya, Nigeria and Pakistan where it employs over 40, 000 employees.
§ Responsible for providing strategic support in terms of manpower planning, resource allocation,
recruitment, talent development, and human resource operations.
§ Ensure smooth execution of the induction process for the new entrants through monthly/quarterly
workshops.
§ Introduce Employee Retention/Recognition Programs such as Employee of the month, Long Service
Award etc.
§ Manage the performance management process through creating a culture of setting goal, timely review
and feedback among the HOD’s.
§ Conduct trainings for both staff and management level employees concerning policies and procedures
and techinal skills required.
§ Propose and execute changes/improvements within Human Resources to introduce best practices.
HELENA GHAZALIGIL Achrafieh, Beirut • Lebanon •
Phone +961-3-979172/+961-1-580775 • helena.ghazali@outlook.com

Senior Human Resources Specialist at LIBANPOST
  • Lebanon
  • July 2009 to August 2010

Libanpost is a private national postal operator, a governmental and non-governmental services provider company that
was established in 1998; after a massive infrastructure reconstruction program. LibanPost operates 65 post offices, 86
agencies, and around 377 stamp retailers through a qualified and efficient team of 800 employees.
§ Responsible for restructuring and refining the main functions of human resources.
§ Plan, develop, evaluate, and improve techniques for selecting, promoting, evaluating, and training
employees.
§ Responsible for promoting a culture of commitment, team-work, and productivity.
§ Ensure legal compliance with various governmental and labor law covering all areas of wages, worker’s
compensation, school allowances, safety, and labor relations.
§ Responsible for developing and updating the HR budget on monthly basis ensuring that all
recruitment/replacements are within the yearly budget taking into consideration recruitment needs,
succession planning, training, and employee benefits and compensation costs.

HR & Administration Manager at PRISMA CIRCLE SARL
  • December 2008 to June 2009
Senior Recruitment & Development Officer at BESTSELLER RETAIL UNITED ME
  • March 2005 to November 2008

Bestseller Retail M.E. - established in Denmark in 1975 - is an international fashion retail company that has
over 25 Stores with the brands (Vero Moda, Jack & Jones, & Name It) in Lebanon and the Middle East
region.
§ Responsible for the job analysis and recruitment function locally and regionally including planning,
budgeting, advertising, technical and behavioral assessments.
§ Create and process performance appraisal for all employees annually.
§ Responsible for employee separation process including terminations, exit interviews and
employees’ retention.
§ Procter developmental status for employees in terms of drawing a clear career path.

at Prisma Circle S.A.L
  • January 2008 to

is an Architectural Design & Project Management Company established in

Education

High school or equivalent, Public Administration / Human Resources
  • at PWC ACADEMY - CIPD
  • October 2015
Master's degree, Public Administration
  • at AMERICAN UNIVERSITY OF BEIRUT
  • January 2005

Bachelor's degree, Public Administration
  • at AMERICAN UNIVERSITY OF BEIRUT
  • January 2003

Specialties & Skills

BENEFITS ADMINISTRATION
BUDGETING
COMPETITIVE
EMPLOYEE RELATIONS
HUMAN RESOURCES
MARKETING
OPTIMIZATION
RECRUITING
STAFFING

Languages

Arabic
Expert
English
Expert