HELENA WALLOVA, Cabin Crew,Business Class

HELENA WALLOVA

Cabin Crew,Business Class

Gulf Air

Location
Bahrain - Manama
Education
Diploma,
Experience
16 years, 5 Months

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Work Experience

Total years of experience :16 years, 5 Months

Cabin Crew,Business Class at Gulf Air
  • Bahrain - Manama
  • September 2006 to June 2012

Same as below work description as a Senior Cabin Crew

Administrative Secretary at Azadea Group Holding, Head Office
  • Bahrain - Manama
  • November 2004 to August 2006

• International Travel: Arranging itineraries, flights, hotels and visas. Keeping up to date with company travel regulations and policies as well as current government policies on travel.

• Administration of office supplies, company memberships, printing, stationary, mail, filing, annual leave records, postal courier services, inventories, diary management and subscription renewals.

• Personal secretary to country manager - managing diaries, correspondence, fielding calls and arranging international travel.

• Liaison with public relations officer for renewal of employee and dependent visas, registration of CPRs and GOSI, health insurance and other legally required documents such as company trade license.

• Drafting and typing correspondence on behalf of the country manager.

• Liaison with head offices within the Gulf region, helping to organize travel.

• Acting as receptionist and first point of contact for clients and visitors.

• Recruitment of staff, arranging interviews and coordinating with the shop.

• Supervision of office cleaner.

Sales Representative at Azadea Group Holding, Zara Store
  • Bahrain - Manama
  • March 2004 to October 2004

• Contribution to generate sales for domestic and international clients.

• Providing clients the complete image to suit their lifestyles in a personalized style.
• Handling cash, receiving shipments and responsible for the display of accessories/shoes in women section

Senior Cabin Crew at Gulf Air
  • Bahrain - Manama
  • November 1995 to November 2003

• Management and supervision of administration for departmental office.

• Management, supervision and motivation of a number of staff to ensure customer satisfaction.

• Personnel work conducting and issuing appraisals, staffing to cover for sickness and absence

• Responsible for prompt and proper evacuation of the aircraft in a emergency, receiving an annual training in emergency procedures and the use of emergency equipment

• Responsible for achieving the profitable growth in sales in exclusive cosmetic and other duty free products as well as advising clients on products selections

Education

Diploma,
  • at Hotel Business Management
  • November 1993

Specialties & Skills

Customer Service
Customer Orientation

Languages

German
Intermediate
Arabic
Beginner
English
Expert
Czech
Expert