Research Associate
The Nielsen Company
Total years of experience :24 years, 8 Months
Conducting Passengers’ Engagement surveys at Dubai Airport as a member of Dubai Int’l Airports / Al Maktoom Int’l Airport (DWC)Research Team
Conducting Research about the demographics and Commercial/ marketing of Dubai Int’l Airports / Al Maktoom Int’l Airport (DWC)
Process audits of the passengers’ touch points including arrivals, departures, immigration and transfer
Collecting data, reviewing interview questions and maintaining accurate records of interviews, safeguarding the confidentiality
Requesting or acquiring equipment or supplies necessary for the project
Managing and responding to project related email, attending project meetings, area seminars and other meetings as necessary
Conducted pre and post-consumer satisfaction surveys for different market products in July - September 2013
Conducted pre and post-consumer satisfaction surveys through computer-assisted telephone Interviewing (CATI) for Etisalat and Du mobile networks
Administered and monitored the provision of material in accurate and timely manner
Ensured the proper maintenance of records, data entry into the system and production of reporting material
Supervised administrative services within the office and involved in correspondence between clients and management
Administered employees’ files and records in order to ensure accurate payment of benefits and allowances
Ensured that all relevant senior staff members were fully aware of issues and developments concerning their clients, in particular relaying any problems, errors or queries immediately and seeking guidance
IT Network and System Administrator
Technical Expert
Established and developed the Computer labs and networks of the NGO based organization
Staff Training
Media Development and management
Developer and designer of the computer /project based learning
• Responsible for managing in-house accounts
• Maintenance of important data, records and official documents
• In-charge procurement department
Planned and conducted fund raising campaigns and activities at different occasion
• Drafting and designing official documents and correspondence with other institutes
• Represented school at different events in other institutions, seminars and workshops of LHRLA, IRC, and NGOs
• Organizing and managing numerous events at various places
• Managing the entire IT set-up of the Academy
Major Subject was International Relations
Subjects Included Chemistry (Major) Botany Bio-Chemistry English Islamic Studies Pakistan Studies
Subjects included: English Islamic Studies Pakistan Studies Urdu Chemistry Physics Botany Zoology
Subjects Included: English, Urdu Pakistan Studies Islamic Studies Chemistry Biology Physics
