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Heba Abdelall Sayed Ahmed Ahmed, Receptionist

Heba Abdelall Sayed Ahmed Ahmed

Receptionist

New Abha Dental Center in Salmiya

Location
Kuwait - Al Farawaniyah
Education
Bachelor's degree, Accounting And Administration
Experience
7 years, 6 Months

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Work Experience

Total years of experience :7 years, 6 Months

Receptionist at New Abha Dental Center in Salmiya
  • Kuwait - As Salimiyah
  • September 2016 to December 2018

I work as a receptionist, answering phone calls. Establish schedules and coordinate appointments for doctors each day. Respond to complaints and provide appropriate solutions. Format files. Teamwork, support and assistance

Contact Center Agent at Kout Food Group( KFG)
  • Kuwait - Al Kuwait
  • July 2011 to December 2016

Answering customer calls, making orders through the computer, and receiving calls for complaints, inquiries and suggestions

Education

Bachelor's degree, Accounting And Administration
  • at Cairo University
  • June 2007
Bachelor's degree, Accounting
  • at Cairo University
  • June 2007

Specialties & Skills

Customer Service
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Lean Six Sigma
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Quality Systems
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Customer Service Management
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Receptionist
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communication, teamwork
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Computer skil
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Development, arrangement and accuracy in performance
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photographer
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solving problems
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Communication and teamwork, self-development، Use of social media and Microsoft Office programs,
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Social Profiles

Facebook
Facebook
facebook.com/hopa abdo

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

lean six sigmaYellow pilt (Certificate)
LEAN SIX SIGMA GREEN BELT (A022072 - 44180) (Certificate)
Date Attended:
April 2021
Lean Six Sigma Certificate Yellow Belt (Certificate)
ICDL Certificate from the National Research Institute in Giza (Certificate)
Date Attended:
May 2011

Hobbies

  • Organizing, Recycling, Reading, Decorating