Hosam Abou ElDahab, IT Demand Office Head

Hosam Abou ElDahab

IT Demand Office Head

Alex Bank

Location
Egypt - Cairo
Education
Doctorate, Business Administration
Experience
24 years, 2 Months

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Work Experience

Total years of experience :24 years, 2 Months

IT Demand Office Head at Alex Bank
  • Egypt - Cairo
  • My current job since September 2020

Managing three units:
** Business Analysis unit which manages all digital changes and medium/small projects for all digital channels changes and engages in strategic projects.
** IT Governance and Compliance for IT Budget, Processes and internal/external audit.
** IT Security for maintaining the IT security inside the bank applying/improving relative security processes.

Fintech Software Delivery Head at CIT
  • Egypt
  • May 2019 to December 2021

Shaping the company strategy, product roadmaps and managing the delivery department planning, execution and delivery aspects.
Manage all technical department including backend java developers, front end team, UX, Business analysis, delivery, PMO and L3 support teams.

Regional Program Manager at CIT
  • Egypt - Cairo
  • August 2015 to April 2019

• Manage the software development and delivery teams including BE development, FE development, Architecture, BA and UX and L3 Support.
• Engage with our customers to agree and influence the customer's strategic plans and product roadmap.
• Manage complex projects and programs with multinational customers and vendors.
• Engagement Project Manager and RCB key member
• Project Planning and Risk Management
• Monitor and control the project execution and understand the technical aspects.
• Report the project status and progress.
• Project closure and lessons learned with the continuous improvement proposals
• Report the project's status and KPIs.
• Report the whole resource utilization and best allocation.
• Key player in process improvement.

PMO at Tawasol
  • Egypt - Cairo
  • August 2014 to August 2015

• Initiate and establish PMO.
• Generate the PMO full cycle documentation, processes and tools.
• Manage the PMO execution and reporting.
• Maximizing the business value of running projects in coordination with top management to meet the organization strategic goals (growth, profit and market value)
• Assist and advise leaders, managers, and teams to the best use of project management disciplines and approaches.
• Act as a reference point for PMO queries and information and an advocate for best practices in project management
• Maintain processes to ensure project management documentation, reports and plans are relevant, accurate and complete
• Track and report on project portfolio performance, providing a real-time, comprehensive, and prioritized view of all projects
• Develop positive relationships with managers and staff to enable the PMO to provide support including facilitation, tracking and reporting on projects, and training
• Assist in managing enterprise level resource allocation, including adjustments based on emerging business or technical opportunities and challenges
• Assist with establishing PMO stakeholder management plan and implementation of the communication framework

Sr. Project Management at ITS
  • Egypt - Cairo
  • October 2009 to August 2014

• Engagement Project Manager and RCB key member
• Project planning and Risk Management
• Monitor and control the project execution and understand the technical aspects.
• Report the project status and progress.
• Project closure and lessons learned with the continuous improvement proposals
• Share in the product Road-map preparation.

Technical Consultant "Part Time ,Temporary" at Taknia Soft
  • Egypt - Cairo
  • May 2009 to September 2009

plan for the development division
select the suitable and best technique and technology
guide and lead the development members
manage the code review and following applying the company standards
generate the technical tasks for team leaders

Project Manager at EBSI
  • Egypt
  • January 2007 to December 2008

•Create Project management plans, the project schedule, risk register and risk mitigation plan.
•Monitor the project during the DSLC
•Responsible of project status and progress reporting.
•Re-plan to avoid any predicted variance between the planed and the actual in P-C-T
•Be in Touch with the development area to discuss the used technologies.
•Be in Touch with QC and QA divisions to make sure that we are in the right track.
•Key member in problem solving in both business and technical requirements implementation.
•Manage the project closure.

Team Leader at Walan Tech
  • Egypt
  • March 2006 to January 2007

Manage, mentor and support technical team.
provide solutions and design artifacts.
generate tasks for the developer.
deep technical support in code and database.

Senior Developer at Diwan Computer Services
  • Saudi Arabia - Alahsa
  • May 2001 to February 2006

generate and implement tasks in business applications
install and maintain the applications

SW developer at PCS
  • Egypt - Cairo
  • November 1999 to May 2001

SW development

Education

Doctorate, Business Administration
  • at Ain Shams University
  • September 2019

DBA, Doctor of Business Administration

Master's degree, E- Business/Commerce
  • at Arab Academy for Science, Technology & Maritime Transport
  • March 2013

MBA

Diploma, Banking Elements
  • at ITS
  • August 2010

the core banking elements

Diploma, Project Risks Management Tips and Trips
  • at BRISK
  • May 2010

advanced Project Risks Management

Diploma, CMMI
  • at SECC
  • October 2009

CMMI Fundamentals

High school or equivalent, Project management
  • at PMI
  • August 2008

Project management professional

Diploma, Project Management
  • at AUC
  • June 2008

Professional project management now I'm PMP Certified

Bachelor's degree, computer Scince
  • at Computer Institute Hegaz Sq
  • June 1997

computer science

Specialties & Skills

Software Project Management
Project Execution
Problem Solving
Agile Project Management
Software Product Management
UML analysis and design
Leadership
Enhancing Your Business and Career with the Private Cloud
Introduction to Windows Azure
• CBAP (Certificate Business Analysis Professional)
Introduction to SQL Azure
problem solving
planning
SQL Server
Fintech

Social Profiles

Personal Website
Personal Website

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Languages

Arabic
Expert
English
Expert

Memberships

PMI
  • member
  • June 2008
MENA Chapter
  • Member
  • June 2008

Training and Certifications

PMP Project Management Professional (Certificate)
Date Attended:
September 2008
Valid Until:
September 2008

Hobbies

  • reading and searching
    read a lot of revolutional management books, technical books and interpersonal skills