Process & Product Quality Manager
Cummins Arabia
Total years of experience :17 years, 5 Months
• Responsible for oversight of inspections and test operations
• Supports functions to develop Inspection, Test Plans and Processes
• Verifies results of pre-determined Inspection and Test Operations in agreed Inspection and Test Plans, together with functional inspectors.
• Verifies results of rectification operations for Quality Problems
• Analyzes Quality Problems and leads Corrective Actions for Continuous Improvement
• Performs Continuous Improvement Projects
• Supports Quality Management System
• ISO 9001:2015 Lead Internal Auditor
- Management Representative
- TS 16949 Acrreditation
- Quality Manual creation and updating
- Document Control process and update
- Internal Audit Schedule / Audit Compliance
- Quality Management Training -
- Reporting company KPI in Managment Review Meeting
- Calibration : Schedule / maintenance / Records
- Responsible for Good In Process
- Control of Non Conformance Process
- Implementation of corrective actions for Non Conformance product / process
- Control Quality Review Area and Record
-Customer Concerns : 8D Control / 8D feedback
•Lead the development and customer approval process for new products (APQP (Advanced Product Quality Planning, PPAP (Production Part Approval Process))
•Process & Product quailifcation
•Lead the implementation and standardization of PFMEA’s and Control Plans for products
Analyze quality data and define actions for: Internal Product Quality trends, Low Yields, Material Deviations, Scrap, etc.
•Develop Corrective Action Plans to address Customer Complaints and internal Quality issues.
-Responsible for continuous improvement of all products in terms of quality deliverable
-Analysis of customer Quality incident and 8D Response
-Coordination of all activities to ensure customer audits
-Supervising and coaching quality technician & engineer team
-Identify and use appropriate statistical tools and coaching team members for their use and techniques.
-Ensure the application of BBP ( Best Practice Process ) in all production lines
-Ensure that all quality activities in the plant are implemented according to quality ISO 16949 - ISO 9000
-Responsible of opertor training department
Reporting to Plant quality Manager, I was responsible for:
· Developping of quality procedures, acceptance criteria, Inspection Sampling plans, Inspection Instructions, Quality acceptance
standards, Quality Alerts, etc
· Analyzing quality data and defining actions for: Internal Product Quality trends, Low Yields, Material Deviations, Scrap, etc.
· Developping Corrective Action Plans to address Customer Complaints and internal Quality issues.
· Continuous improvement of supplier quality, customer quality, engineering and production processes
· Establishing process/quality standards based on customer expectations
· Training of Quality tools to Quality and Operations Personnel.
· Providing technical support and guidance to Quality Technicians in the application of quality procedures, interpretation and
implementation.
· Quality support to Operations
· Reviewing Engineering changes and ensuring Quality assurance requirements which are defined into document changes at
Engineering Change Control.
· Performing audits of internal quality systems
· Creating and implementing class Quality practices (e.g., Pareto Analysis, Histograms, Cause & Effect Diagrams, SPC, etc.) to
enact continuous Quality improvement in products and services.
· Coordinating maintenance of quality record.
· Management of Corrective and Preventive Action Process
· Data collection for Quality Scorecards.
· Customer Complaints resolution process.
· Supporting to Engineering in the introduction and validation of new products.
· Visual management and continious improvement of work’s method in the shopfloor
· Process indicator analysis and action plan elaboration
· Standardization of quality tools used for all production lines and work methods
Reporting to Plant quality Manager, I was responsible for:
· Leading the development and customer approval process for new products (APQP (Advanced Product Quality Planning, PPAP
(Production Part Approval Process))
· Process & Product quailifcation
· Leading the implementation and standardization of PFMEA’s and Control Plans for products
· Establishing methods and processes to validate effective MSAs are completed on all tools verifying product quality.
· Creating and training to standard work as required for new product launches to enhance effective capability and understanding
· Understanding quality returns and corrective actions to incorporate lessons learned into the APQP process of next generation
products.
· Ensureing that products conform to established company and regulatory standards through effective management of product
audits.
· Leading and/or participating in quality process improvement projects through use of lean manufacturing concepts and six sigma
tools.
Diploma : mechanical engineer
