Risk & Admin - PA For AGM of IT Operations
HSBC Bank Oman SAOG
Total years of experience :14 years, 2 Months
* Provide high level secretarial services for the Regional Head of Software Delivery including maintaining
and safekeeping of confidential correspondence
* Assist the Regional Head of IT Operations to run business on a day-to-day basis
* Achieve their objectives by co-coordinating and liaising with all their direct reports.
* Complete a variety of administrative and support duties, often of a confidential nature and unique to
assigned area,
* Researching information and data,
* Maintaining department records, filing system,
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* Developing and producing reports and presentations.
* Produce letters, reports, memoranda, forms, schedules, etc.,
* Schedule appointments and meetings
* Arrange / assist in event planning.
* Looking after the department attendance on a daily basis.
* Coordinating with HR, Procurement, Services Delivery and Management Departments for any issues,
requirements or regulations following up.
* Following up with all department trainings completion on quarterly biases.
* Following up with CBO rules and regulations and insure all staff are aware about any updates comes
from CBO.
* Reviewing insurance policy to determine coverage.
* Preparing and review insurance-claim forms and related documents for completeness.
* Providing customer services, such as giving limited instructions on how to proceed with claims
or providing referrals to auto repair facilities or local contractors.
* Organizing and work with detailed office,
* Using computers to enter access search and retrieve data.
* Post or attach information to claim file.
* Calculate amount of claim.
* Transmit claims for payment or further investigation.
* Contact insured or other involved persons to obtain missing information.
* Contact the garages to have the last updates on the repair process/steps.
* Issuing the Undertaken Letters for Royal Oman Police (ROP) for releasing the insured
documents such: driving license, vehicle registration card and the vehicle itself.
* Organizing and maintaining paper and electronic files;
* Integrating information for dissemination to staff and clients;
* Disseminate information by using the telephone, mail services, Web sites, and e-mail;
* Using a variety of office equipment, such as fax machines, photocopiers, scanners, and
telephone systems;
* Collecting cash and other forms of payments from customers if necessary,
* Filing, organizing board and or meeting rooms,
* Ordering stationery, dispatching and accepting mails and couriers services;
* Using computers to do tasks previously handled by managers and professionals;
* Create spread sheets, compose correspondence, manage databases, and create reports, and
documents
* Using desktop publishing software and digital graphics;
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* Taking incoming telephone calls, dealing with such calls promptly in a professional manner,
and re-directing appropriate calls to other individuals or departments within and outside the
establishment;
* Translating the documents as needed;
* Issuing the travel insurance policies.
* Organizing and scheduling meetings and appointments;
* Organize and maintain paper and electronic files;
* Integrating information for dissemination to staff and clients;
* Disseminate information by using the telephone, mail services, Web sites, and e-mail;
* Using a variety of office equipment, such as fax machines, photocopiers, scanners, and
telephone systems;
* Collecting cash and other forms of payments from customers if necessary,
* Filing, organizing board and or meeting rooms,
* Ordering stationery,
* Dispatching and accepting mails and couriers services;
* Using computers to do tasks previously handled by managers and professionals;
* Create spreadsheets, compose correspondence, manage databases, and create reports, and
documents using desktop publishing software and digital graphics;
* Taking incoming telephone calls, dealing with such calls promptly in a professional manner,
and re-directing appropriate calls to other individuals or departments within and outside the
establishment;
* Translating the legal documents as needed.
English Language Teacher \[ Modern Institute for
* Teaching English; classroom management; planning, preparing and delivering lessons to a
range of classes and age groups;
* Preparing and setting tests, examination papers, and exercises;
* Providing appropriate feedback on oral and written work;
* Devising, writing and producing new materials, including audio and visual resources;
* Basic administration such as keeping student registers and attendance records for starters and
leavers.
* Teaching English Language for the first year students in the university;
* Classroom management; planning, preparing and delivering lessons to a range of classes and
age groups;
* Preparing and setting tests, examination papers, and exercises; marking
* Providing appropriate feedback on oral and written work;
* Devising, writing and producing new materials, including audio and visual resources;
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* Basic administration such as keeping student registers and attendance records for starters and
leavers.
Secretary for the Head Department of Foreign Languages \[ University of Nizwa
* Dealing with the walk in & online customers
* Reviewing customers accounts and payments
* Upgrading / changing customers accounts when required
* Opening new accounts / numbers for customers.
A Business Management offers an introduction to business. Learning the basics needed for running and managing a business. The ability to lead and supervise people, communicate effectively, and understand how businesses are organized are valuable skills. Also, moving up the corporate ladder typically means moving into a management position. Understand different business principles, such as leadership skills, how to read and interpret accounting reports, basic laws covering business organizations, how to effectively organize people, and how to communicate through written reports, memos, and oral presentations. The following areas to be identified pleas. • Introduction to Business • Management Principles • Business Communications • Human Resource Management • Accounting • Business Law
courses highlights: Grammar, American & British Literature (volumes I, II, III each), Practice in Translation & Interpretation (volumes I, II each), Communication Skills, Computer Skills, History & Introduction to Linguistics (Sociolinguistics + Psycholinguistics), Introduction to Logic, Man & The Environment, Foreign Languages (French, Spanish).