Catering Officer – Aircraft Galley Design and Systems Planning
emirates
Total years of experience :16 years, 9 Months
• Aircraft Galley Planning Lead to implement the Catering Management Solution (CAT360).
• Studied the current style of working to align with the new Service Rule engine.
• Coordination of User Acceptance Testing.
• Travelled to outstations caterers to conduct training to use the new Catering Management Solution (CAT360).
• Analyzed business requirements and helped in system enhancements in order to ensure smooth operation.
• Analyzed the business by using my IT knowledge. Automated most of the current functions.
• Monitor compliance of catering and cabin dressing contractors to Emirates Flight Caterers.
• Delivering Packing and Loading instructions to ensure flights are packed and loaded to specification and contribute efficiently maintaining onboard product and service levels.
• Review and update Galley Diagrams in Galley Planning Application for all aircraft types in the fleets are as per LOPA and Engineering Blue Prints.
• Produce and Publish updated GLPs (all aircraft types) for all stations in the allocated region in a timely manner.
• Ensure accurate and timely completion of daily cheque processing and reconciliation reports.
• Manage a team of 4 people.
• Monitoring staff performance and keeping control of the department. Handle Day to Day inquiry and reconciliation of cheques.
• Acknowledging cheque load on a daily basis.
• Report checking of entries from the data entry.
• Scrutinizing of Mashreq customer cheques for inward clearing.
• Balancing of return cheques.
• Processing salaries for employees of different companies