Hyson D'souza

System Analyst at GBM

• Bahrain
• August 2012 to January 2013

Role:
• Spearheading a gamut of tasks pertaining to pre-sales, implementation and post-implementation support to clients
• Overseeing preparation of technical proposals, design documents and vision and scope, based on client requirement and
information gathering
• Designing and implementing Nutanix solutions to customer.
• Nutanix Multisite Deployment and configuration of protection domains.
• Designing and deploying:
o New infrastructure on core technologies build on windows server 2012 / Windows server 2008 R2 and 2012 domain
controllers build up, Exchange

IT Consultant and SME for infrastructure IT Services at Computer World W.L.L

• Bahrain
• May 2011 to August 2012

Role:
• Steered varied MS projects on various technologies like Windows 2003 server, Windows 2008R2 Server, Exchange 2010, TMG
2010, Backup Exec 2010, SCCM, SCVMM, App-V and Hyper-V
• Performed Active Directory migration, exchange server migration; ISA to TMG 2010 migration as part of the project
• Drafted project documents such as RFP, vision and scope, operational guide, design using Visio, etc.
• Rendered 24/7 support and troubleshooting of network related issues
• Performed monthly shutdowns and preventive maintenance and health check of data centre servers
Key Projects Implementation:
• Installing and configuring:
o Hyper-V Cluster
o Office 365 deployment (Exchange Online, Hybrid deployment)
o Microsoft Azure (Hybrid Deployment)
o SCVMM 2012
o Designing Active directory Site structure.
o Exchange 2013 implementation and migration
o Client Access Server on Windows NLB
o TMG 2010 on Windows NLB
o Backup Exec Server

Technical Consultant/ Microsoft Certified Trainer at Koenig solutions PVT ltd

• India - Goa Velha
• January 2007 to January 2012

Setting up DC and ADC on Physical Servers and VMs
• Setup and configure DAG on Exchange 2010
Oct’10-Mar’11: HCL Infosystems Pvt. Ltd., NOIDA as

Technical Consultant at Koenig Solutions Pvt. Ltd

• India
• December 2007 to October 2010

Role:
• Led activities with a team of 7 (2 Engineers and 5 Corporate IT Consultants) for Microsoft IT Training Operations
• Configured, installed, troubleshoot and supported:
o Microsoft Products like Active Directory, DNS, DHCP, WINS, Exchange, Trust Relations, Backup Using Symantec Norton Ghost,
IIS, WSUS, ADM, SAN, DFS, Disaster Recovery, Sites & Services, Group Policies, VPN, NLB Cluster, Cluster Service, Virtual Server
2005, Virtual PC 2007, HyperV, SCVMM2008, RADIUS server, SMS2003 and SCCM2007 in a LAN /WAN environment on
windows platform
o SCCM 2007 and SCOM 2007
pg. 4
o Maintained A hyper-V cluster on windows server 2008 R2 of 6 Nodes
o Cisco Routers and Catalyst Switches with configuration of RIP, OSPF, EIGRP, Access-Lists, Frame Relay & VPN
o Wireless Access Point in Point to point and Point to Multipoint Configuration
• Handled expansion and development of the network and underlying network infrastructure
• Maintained records and databases of all network equipment and connections to generate reports
• Organised trainings for corporate clients on:
o LAN /WAN technologies on Windows Servers and Client OS
o CompTIA A+, Network + and Security +, Configuring Cisco Routers and Catalyst Switches, Ethical Hacking (CEH), VMWare ESX
3.0 & ESX 4.0
o Small Business Server 2003 and 2008

Infrastructure Consultant

• January 2003 to January 2008

Proficient at leading operations related to IT infrastructure by analysing, tuning &
implementing necessary changes in resource utilisation as per business priorities; well
versed with business process modelling and redesign concepts
• Competent in handling end-to-end project delivery for India Navy, NIIT, Libra Computers,
Koenig Solutions Pvt. Ltd., HCL Infosystems Pvt. Ltd, eGovernment Authority Bahrain,
Ministry of Interior, Information Affairs Authority, National Audit Organization, ministry
of culture, Bahrain Airport Service, Electricity and water authority of Bahrain, etc.
• Proven abilities in end-to-end management of IT operations from strategy to
implementation involving requirement analysis, scheduling, tracking, system study,
designing, testing, de-bugging, security and troubleshooting
• Demonstrated excellence in planning, developing and implementing IT infrastructure
budget, obtaining competitive prices from suppliers, to ensure cost effectiveness
• Possess strong planning, communication, analytical & negotiation skills
CORE COMPETENCIES
• Leading operations related to IT / network infrastructure by measuring, managing, analysing, tuning & implementing necessary
changes in resource utilization as per business priorities
• Establishing healthy relations with internal & external stakeholders to provide support for various architectural issues; keeping a
close track of developments in field of IT Infrastructure and updating top management about the same
• Maintaining network / application security authentication, administering secure links with public key encryption and performing
file replication & script management
• Identifying new technology / product for rollout & modernisation of network; analysing & tracking complex software & hardware
matters regarding connectivity issues, IP addressing and routing to meet business needs
• Deploying cloud solution like Microsoft Azure and Office 365 to Enterprise customers including OMS.
• Designing back-up strategy and ensuring scheduled / unscheduled backups as per the backup plan
• Installing, configuring and administering Microsoft XP Professional / windows 7/ windows 8 and 8.1, windows 10
• Planning, implementing and maintaining a Windows Server

at Libra Computers Pvt. Ltd

• April 2006 to November 2007

Trainer at Balchandra Technologies Mapus

• August 2005 to February 2006

Goa as Hardware, Networking & MCSE

at o Microsoft ISA

• January 2004 to January 2006