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Ibrahim AL-Omari, Sales Process & Steering Manager | Mohamed Yousuf Naghi MotorsCo.

Ibrahim AL-Omari

Sales Process & Steering Manager | Mohamed Yousuf Naghi MotorsCo.·Mohamed Yousuf Naghi Motors -JAGUAR LAND ROVER

Saudi Arabia

Bachelor's degree, Marketing

Work experience

Total years of experience: 22 years, 8 months

Sales Process & Steering Manager | Mohamed Yousuf Naghi MotorsCo.

August 2018 - Present

Mohamed Yousuf Naghi Motors -JAGUAR LAND ROVER

Jeddah, Saudi Arabia

August 2018 - Present

Managing sales inquiry on a daily basis and ensure corporate sales Target are reached .
Achieve targeted sales figures (DFT) with R.O
Managing and Follow up ordering the vehicles colors mix based on customerdemand LR & JAG
Mentoring company Vehicles Assets Demo, Loaner and company cars basedon company policy.
Managing sales admin team in order to achieved duties and task on dailybases. (GTPs Process, showroom Display, Discount Policy in Autoline, FCN )

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Sales Administration Manager

May 2014 - Present

Mohamed Yousuf Naghi Motors | Jaguar Land Rover

Jeddah, Saudi Arabia

May 2014 - Present

-Prepare annual budget for sales administration, set objectives, monitor performance and make recommendations for improvement.
-Review daily sales reports of sales braches of group sales.
-Review Monthly Orders for vehicles (Range Rover L405 & L494) orders bank, reservation, allocation stock and distributing by regions as per company policy.
-Review stock sheet, prepare Order forecast, and finalize specifications and models of vehicles in consultation with the Sales Mangers.
-Follow up with stock yard and with finance department for costing of vehicles to ensure appropriate pricing and vehicles loaded in system.
-Arrange signage support and sample cars of new models from Principals.
-Ensure the company policies are followed and discipline is maintained in the Group.
-Identify staffing needs, participate in interviewing panels and take hiring decisions
-Ensure all staffs in my dept. doing their job perfectly in time, give advice & guidelines to my staffs enable them to improve their ability & productivity,
-Handling customer complaints and finding solution effectively.
-Monitor of vehicle reservations & check is there fake customer reservation and push the sales executives to deliver the vehicle ASAP
-Co-ordinate with ordering team & logistic for delivering the vehicles customer on time. Especially new shipment vehicles, give pull support to sales dept. for closing their Month sales and achieving their sales target.
-Prepare monthly sales incentive for sales supporting staffs & get the approvals from management.

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Sales Manager

June 2012 - March 2014

Balubaid Group Holding Co.

Jeddah, Saudi Arabia

June 2012 - March 2014

-Responsible for the day to day activity of the overall Sales Branches within the KSA, ensuring the efficient allocation of tasks and resources to achieve the sales target.
-Good knowledge about famous vehicle Model in KSA Market (Toyota Hyundai, GMC, Chevrolet, Kia, Honda, Mazda, Isuzu).
-Review market dynamics, key trends, and consumer preferences of the area in order develop campaigns, promotions, and road shows
-Monitor Dealer Market Prices for famous vehicle Model (Toyota Hyundai, GMC, Chevrolet, Kia, Honda, Mazda, Isuzu).
-Builds and maintains harmonious relationships with clients in the area, in order to improve the sales potential customers
-As part of the Sales management team establish both short and long term business plans in line with corporate objectives.
-Ensure the Sales Branches builds and develops customer relationships within the region, acting as a communication channel between the customer and company through regular customer contact, providing relevant updates on the full range of products.
-Responsible for achieving the region’s profit plan, sales objectives and operational costs, evaluating statistics sales reports, comparing results achieved to forecasts, analyzing differences and determining action plans for regional sales strategies when required
-Monitor market and competitor activity, trends and demands, and inform appropriate persons within the organization.
-Implements objectives, plans and targets formulated by the division management for sales and marketing of the areas.
-Follows procedures of reporting on performance, budgets and other reports required from time to time to the direct manager
-Ensures that the area is staffed with competent personnel. This includes selection of competent personnel, training.

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Fleet Sales Supervisor -Automotive (GMC & Chevrolet).

December 2008 - June 2012

Omar A. Balubaid Co. Ltd.

Jeddah, Saudi Arabia

December 2008 - June 2012

-Maintain relationships with existing customers and generate new customers.
-Achieves sales targets and maximize results by selling maximum profitable number of cars (GMC & Chevrolet)
-Represent the company by visiting customers in their offices to inquire about their ongoing needs, suggesting alternatives to fit their requirements or providing solutions for any problems that occur.
- Act as a backup for Corporate Sales Manager
-Deliver the highest levels of customer service, thereby creating customer loyalty and repeat sales.
-Maintain awareness of automotive industry, paying particular attention to new features, technical developments, market trends, competitor analysis, selling techniques and customer handling skills.
-Handle bulk purchase deals, contracts, tenders formalities, Auto Finance and banking facilities.
-Assist the department Manager in developing marketing campaigns and promotion activities for the fleet facility
-Ensure that the customer understands all the vehicle's operating features, warranty and paperwork while giving delivery of vehicle
- Keep and maintain good records of the existing customers and maintain good personal relationships with them.
-Technical & Business process management background (Oracle super user for the company ERP project).

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Marketing & CRM Supervisor

October 2005 - December 2008

Omar A. Balubaid Co. Ltd.

Jeddah, Saudi Arabia

October 2005 - December 2008

-Monitor and execute CRM and CSI activities at the alloted group of branches as per the laid out standards
-Following up complaint requested from customers to achieve the common purpose of this department, which is the main objective, i.e. increasing the customer's satisfaction.
-Ensure the collaboration and the support from the other departments.
-Following up other departments to apply action plans, also participate in their planning and put notes.
-Generate monthly report about the CC & CSI work and its accomplishments and the current status for each department.
-Define and work on all company weaknesses.
-Following Marketing campaigns and developing final outcome reports
-Presentation of analyzed results to the branches and identification of the weak business area
-Dealer Demo Administrator for all test drive activity
-Spot visits to the allotted group of Branches regarding quality of service provided to the customer

Company industry:
Automotive Dealership & Distributor
Job role:
Marketing and PR

Customer Service Representative

October 2004 - October 2005

DHL Worldwide Express Company

Amman, Jordan

October 2004 - October 2005

-Following Marketing campaigns and developing final outcome reports to
Increase Sales Conversion
-Exceed customer's expectations in order to attract and retain customers
-Business Process Improvement
-Generate monthly report regarding qulaity of service provided to the
customer

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Customer Service and Call Center

Salesman And Marketing Representative

September 2003 - October 2004

Modern Systems & Computer Trade Company

Amman, Jordan

September 2003 - October 2004

Modern Systems & Computer Trade Company, as a salesman and marketing for Pre Press equipments, Graphic design centers applications, computers, printers, and software’s.(Apple MAC Computers, Konica Minolta, Adobe software)

Company industry:
Software Development
Job role:
Sales

Education

Yarmouk University

June 2003

June 2003

Bachelor's degree, Marketing

Jordan

GPA (percentage): 70%

GPA (percentage): 70%

Certificate in Public Relation from Yarmouk University

Hiteen High School

June 1999

June 1999

High school or equivalent, literary

Jordan

GPA (percentage): 82.2%

GPA (percentage): 82.2%

Graduated with a Very Good standing, with strong competencies in literary analysis, critical writing, and research across various literary and linguistic fields.

Skills

Training Program Development
Expert
Training Program Development
Expert
Business Process Design
Expert
Business Process Design
Expert
Business Process Improvement
Expert
Business Process Improvement
Expert
Sales Skills Training
Expert
Sales Skills Training
Expert
Graphic Communication
Expert
Graphic Communication
Expert
-Professional Skills in Windows 98/2000/ME/XP
Intermediate
-Professional Skills in Windows 98/2000/ME/XP
Intermediate
-Effective Communication & Presentation,-Team Leadership & Motivation Techniques,-Process Design,
Expert
-Effective Communication & Presentation,-Team Leadership & Motivation Techniques,-Process Design,
Expert
-Meeting customer demands.- Completed various professional & management development training program
Expert
-Meeting customer demands.- Completed various professional & management development training program
Expert
Technical writing,communication,and team work
Expert
Technical writing,communication,and team work
Expert
• Excellent in Sales Performance Measurement
Expert
• Excellent in Sales Performance Measurement
Expert
• Excellent proficiency in Sales Data Analysis and Performance Reporting
Expert
• Excellent proficiency in Sales Data Analysis and Performance Reporting
Expert
Training Program Development
Expert
Training Program Development
Expert
Business Process Design
Expert
Business Process Design
Expert
Business Process Improvement
Expert
Business Process Improvement
Expert
Sales Skills Training
Expert
Sales Skills Training
Expert
Graphic Communication
Expert
Graphic Communication
Expert

Languages

Arabic

Expert

English

Intermediate

Memberships

EJADA (Euro-Jordanian action for the development of enterprise)

Member in the graduate enterprise programmed (GEP2).

September 2004

Training and Certifications

Certifications
The CRM Excellence Program
GM - General Motors
Jul 2008 - Dec 2008

Hobbies and interests

I like swimming ,I love music for relaxation,Identify new civilizations