ERP Senior Techno Functional Consultant
DAI – USAID’s Water Sanitation and Conservation (WSC)
مجموع سنوات الخبرة :13 years, 5 أشهر
Provide post live support for Microsoft Dynamics NAV and Dynamics365 Business Central
Complete the live implementation of the ERP module in branches including on-the-job training to users and user support as needed.
Develop IT management tool to enable the IT staff to perform modifications for users.
Design and implement analytical reports for the financial department as needed.
Provide support to ERP users on all standard modules and customized ones.
Design and Development of modifications or extensions to the standard Microsoft Dynamics applications for Lebanese Water Sector.
Participates in system and acceptance testing.
Provide work estimates that permit priorities and assignment to be made.
Training and preparing project implementation documents based on the Sure Step Methodology
Provide detailed knowledge of industry best practices.
Develop and evaluate plans and criteria to be carried out by others; provides direction and leadership
Monitor Project Progress and Set Deadlines
Analyzing and managing project risk
Managing reports and necessary documentation
Develop and implement NAV customizations to meet enhancement and maintenance requirements.
Develop custom code to meet user requirements.
Customize NAV fields, page layouts, record types, reports and dashboards.
Maintain users, roles, security, profiles, and workflow rules.
Manage mass imports and exports of data.
Handle system integration testing procedures, prepare test scripts, prepare test data
Design system enhancement process, develop materials for end-users, communicate with the users to gather requirements
Diagnose and solve technical problems, providing end to end application support
Develop and deploy stand-alone custom apps outside of core systems
Provide post live support to the billing and collection users to ensure accurate transaction and daily closing of cashiers.
Complete the live implementation of the billing and collection module in branches including on-the-job training to users and user support as needed.
Design and implement analytical reports for the financial department as needed.
Provide support to ERP users on all modules.
Provide post live support to the billing and collection users to ensure accurate transaction and daily closing of cashiers.
Complete the live implementation of the billing and collection module in branches including on-the-job training to users and user support as needed.
Develop IT management tool to enable the IT staff to perform modifications for users.
Design and implement analytical reports for the financial department as needed.
Provide support to ERP users on all modules.
Design and Development of modifications or extensions to the standard Microsoft Dynamics applications for Lebanese Water Sector.
• Lead the ERP - NAV technical implementation in North Lebanon Water Establishment (NLWE).
• Develop and customize ERP business processes and procedures based on business analysis.
• Design ERP modules for NLWE.
• Develop vertical ERP solution based on business process requirements and
potential growth.
• Supervise ERP implementation and provide onsite and offsite support during implementation
• Audit module procedures.
• Design and implement ERP reports.
• Assist in ERP project closing.
• Lead the ERP technical support for all RWEs.
• Customize specific ERP - NAV modules to accommodate new laws and regulations modifications
as well as new requirements by RWEs, as they arise.
• Support in the integration of the ERP - NAV with stand-alone systems or software provided by
LWP or other donors to the RWEs, such as the hand-held devices, attendance machines, GIS,
and E-services.
• Work closely with the Financial Expert and Institutional Development team to design, develop,
and implement Costing Model report, Water Demand Management reporting tool, Governance
Manuals, Business Intelligence for reporting and analysis
• Supervise the technical and functional training and user manual documentation.
• Assist in workshops, trainings, and other events to improve the capacity of RWE staff.
Design and Development of modifications or extensions to the standard Microsoft Dynamics applications.
Coding and unit testing and creating supporting documentation for Microsoft Dynamics based Solutions.
Gains understanding of customer's needs and collaborates with other consultants and support team to complete design and testing documentation. Provides technical input in creating functional specifications
When customizations or extensions to Microsoft Dynamics solutions are needed.
Driving the effort to migrate the customer’s data sources into Microsoft’s Sources, ensuring proper alignment of data models.
Implements reports per requirements documents and standards.
Support and expertise on development technologies and environments.
Testing modifications for validity of results, accuracy, reliability and conformance to established standards.
Participates in system and acceptance testing.
Provide work estimates that permit priorities and assignment to be made.
Microsoft Dynamic NAV Installation and Configuration
Reporting and Data Migration
Training and Preparing project implementation documents based on sure step methodology.
LS Retail
Dynamics (POS) Implementation and basic features
Financial Management
Develop Technical Records and Workflow (Airport)
Warehouse
HR and Payroll
C/AL (Client/server Application Language) (C side language)
Reports, Pages, Forms, Tables, Code units
SQL Queries, Views, Triggers, Stored procedure
Presentation and interpersonal skills
Documentation when needed.
Training and preparing project implementation documents based on the Sure Step Methodology
Develop and customize various business processes and procedures.
Develop Government system including budgets and accounting cycle and going online support with users.
C sharp
Windows Form Application
SQL Server (Diagrams, Views, Stored Procedure)
Database documentation
ERP system documentation
Framework
Knowledge in systems business rules
BS degree with 64% average.
