Supervisor
Maatouk Maison Du Cafe
Total years of experience :23 years, 9 Months
Khalidia Mall,
Ensure that all specified procedures to audit the shift closing of all front office staff, including personally closing shift three and completing an audit summary for each shift.
Produce accurate and timely reports and correctly handle all cash transactions
Ensure specified procedures to maintain and post a daily balance of all house accounts, including running preliminary reconciliations, detail transactions and final reports to accounting and profit centers.
Ensure all specified procedures to reconcile cashier’s reports with the restaurant system each night, researching and posting any unresolved tickets from the day shifts.
Balance and audit for accuracy room revenue, food and beverage revenue, cashier’s reports, and guest and house accounts and telephone revenue; assisting the preparation of all reports relevant to daily revenues.
Balance and audit for accuracy
Transmit credit card batches.
Complete and transmit daily management and accounting reports and supporting documents.
Act as hotel system liaison during night hours.
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In-charge of the preparation of cash floats of outlet cashiers.
Ensure that all necessary tools and equipment for cashiering are ready and available.
Collect cash sales deposit of all outlet cashiers and reconcile it with the night auditor’s report.
Coordinates with the Receivables Accountant regarding staffs suspense accounts.
Prepares duty roster of all outlet cashiers.
Filing of Daily Sales Report.
Maintains a clean, organized and stocked environment and when necessary assists in the distribution of product shipments.
Performs all POS duties, front and back of house functions including opening and closing procedures, coordinating with the Corporate Office as necessary.
Establishes effective and positive communication amongst all team members.
Assists store manager in maintaining proper coverage and team member schedules ensuring that the store maintains customer service standards and team members adhere to meal and break policy.
Ensures all cash handling procedures are upheld. Is accountable for store funds while running a shift.
Receives all incoming and outgoing documents.
Doing the proper documentation of all incoming and outgoing documents and proper filing of documents.
Enter data and document information into the document management database.
Responsible for gathering the necessary documents, reports, correspondence and maintaining an up to date document library.
Distribute electronic and hard copies of documents related to projects.
Performs routine clerical and document management assignments under close supervision.
Archive documents and maintain updated files for general purposes.
Assisting with schedule of training sessions.
Taking responsibility for ensuring all venues, equipment and other requirements are booked.
Sending out pre-course information to delegates in advance.
Keeping training materials up to date.
Printing up of training materials/handouts.
Assisting in training course set up / clear up before and / or after a training event.
Recording all staffs training attendance.
Filing and updating personal files of all employees.
Prepare correspondence and inter-office memorandum.
Responsible for the orientation of all newly hired employees regarding house rules and company policies.
Handle customer complaints and feedback.
Monitor daily sales.
Conduct monthly inventory.
Performed other task that may require or arise to be more productive.
Prepare modules to be used in training/seminar.
Inform participants of their scheduled training/seminar thru memorandum and phone calls.
Collate feedback of participants regarding their training/seminar.
planning and executing all sales promotions effectively and efficiently.
Will provide guidance and actively set an example for team members, ensuring that all Standard Operating Procedures are maintained and followed.
Follows and directs team members to follow store policies, procedures and adhere to merchandising and cleanliness standards.
Promotes and practices safe work habits, reporting potential safety hazards, operational inconsistencies and team member incidents to the store manager. Reports/documents team member accidents, conducts initial investigation and determinations of root cause in the interest of maintaining a safe work environment.