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ilham sbai, Travel consultant and reservations supervisor

ilham sbai

Travel consultant and reservations supervisor·Cobblestone Private Travel

United Arab Emirates

Higher diploma, English

Work experience

Total years of experience: 12 years, 1 months

Travel consultant and reservations supervisor

March 2017 - Present

Cobblestone Private Travel

Marrakech, Morocco

March 2017 - Present

Work on requests by checking availability and securing the space
•Looking for the best offers
•Negotiation with the suppliers in order to offer privileges
•Confirmation of the bookings as per their itinerary
•Coordinating with suppliers and follow up with the clients
•Coordinating with financial department and suppliers for the payment
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

sales operator

May 2014 - January 2017

Abercrombie & Kent Morocco

Marrakech, Morocco

May 2014 - January 2017

- Confirmation of all the services according to client booking
- Negotiation with the suppliers in order to obtain better buying conditions
- Negotiation with the suppliers in order to offer privileges to A&K clients (upgrade, VIP treatment in the room upon arrival)
- Preparation of administrative folder of the file (including supplier confirmation, correspondence with clients, Travel studio system documents operation sheets, financial reports)
- Coordinating with suppliers and follow up with the clients
- Coordinating with financial department and suppliers for the payment
Company industry:
Hospitality & Accomodation
Job role:
Sales

Education

Kadi Ayad University

December 2005

December 2005

Higher diploma, English

Morocco

Kaddy Ayad University, MarrakechV High School, Marrakech

June 2001

June 2001

High school or equivalent, English Literature

in

Skills

ADMINISTRATION

Beginner

CUSTOMER RELATIONS

Expert

FINANCIAL

Expert

MICROSOFT EXCEL

Beginner

MICROSOFT WORD

Beginner

NEGOTIATION

Expert

TYPING

Beginner

UPGRADES

Beginner

Languages

Arabic

Expert

English

Expert

French

Expert