irene de los reyes

 Assist account clients with their inquiry with rates, mode and other inquiries related to Express, Domestic and Freight shipments.
 Monitors client’s shipments from the time of collection until delivery.
 Handles complaints and ensure account client’s satisfaction.
 Performed other duties assigned by immediate supervisor.

 Handles customer’s inquiries and complaints.
 Arranging collection request.
 Assist customers in tracking shipments and arranging deliveries.
 Handles GCS (global case system) cases
 Assist clients in online booking thru aramex.com
 Performed other duties as assigned by immediate superior.