Total Years of Experience: 9 Years, 8 Months
January 2015
To Present
Application Support Engineer
at MIVB INFORMATION TECHNOLOGY, Hubli
Location :
India
MIVB Information Technology offers Human resource software, UAE bank file types converter software and support.
Custom Software development and IT support services to the large number of international clients.
Projects:
• Installation of Web enterprise HR Software on azure cloud platform, installation all the required relevant application
like crystal report, reminder setup and automatic backup utility. Client: Recharge Qatar, QATA
• Installation and configuration of bank file type converter software and setup as per client requirement. Providing
training and support. Client
Custom Software development and IT support services to the large number of international clients.
Projects:
• Installation of Web enterprise HR Software on azure cloud platform, installation all the required relevant application
like crystal report, reminder setup and automatic backup utility. Client: Recharge Qatar, QATA
• Installation and configuration of bank file type converter software and setup as per client requirement. Providing
training and support. Client
July 2014
To December 2014
Customer Support Representative
at First Source Limited, Hubli
Location :
India
First Source provides business process management to customers in banking and financial services, customer
services, Telcom and media.
Key Responsibilities:
• Resolve compatibility issues and provide support.
• Handling escalated inbound calls.
• Training on how to handle inbound telephone calls
• Obtains client information by answering telephone calls
• Determines eligibility by comparing client information to requirements.
• Accomplishes sales and organization mission by completing related results as needed.
Design Project- Diploma Final Year, March 2012 - July 2012:
• Agricultural Automation.
Modules:
• The 8051 Microprocessor and Embedder system.
• Interfacing with PIC
• LCD Interfacing
services, Telcom and media.
Key Responsibilities:
• Resolve compatibility issues and provide support.
• Handling escalated inbound calls.
• Training on how to handle inbound telephone calls
• Obtains client information by answering telephone calls
• Determines eligibility by comparing client information to requirements.
• Accomplishes sales and organization mission by completing related results as needed.
Design Project- Diploma Final Year, March 2012 - July 2012:
• Agricultural Automation.
Modules:
• The 8051 Microprocessor and Embedder system.
• Interfacing with PIC
• LCD Interfacing
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