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Irfan Ahmed Banavasi

Application Support Engineer

MIVB INFORMATION TECHNOLOGY, Hubli

Location:
United Arab Emirates - Dubai
Education:
Bachelor's degree, Electronics and Communication
Experience:
9 years, 8 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  9 Years, 8 Months   

January 2015 To Present

Application Support Engineer

at MIVB INFORMATION TECHNOLOGY, Hubli
Location : India
MIVB Information Technology offers Human resource software, UAE bank file types converter software and support.
Custom Software development and IT support services to the large number of international clients.
Projects:
• Installation of Web enterprise HR Software on azure cloud platform, installation all the required relevant application
like crystal report, reminder setup and automatic backup utility. Client: Recharge Qatar, QATA
• Installation and configuration of bank file type converter software and setup as per client requirement. Providing
training and support. Client
July 2014 To December 2014

Customer Support Representative

at First Source Limited, Hubli
Location : India
First Source provides business process management to customers in banking and financial services, customer
services, Telcom and media.
Key Responsibilities:
• Resolve compatibility issues and provide support.
• Handling escalated inbound calls.
• Training on how to handle inbound telephone calls
• Obtains client information by answering telephone calls
• Determines eligibility by comparing client information to requirements.
• Accomplishes sales and organization mission by completing related results as needed.
Design Project- Diploma Final Year, March 2012 - July 2012:
• Agricultural Automation.
Modules:
• The 8051 Microprocessor and Embedder system.
• Interfacing with PIC
• LCD Interfacing

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
January 2012

Bachelor's degree, Electronics and Communication

at Polytechnic Studies, Bangalore Technology University
Location : India
January 2009

High school or equivalent, Electronics and Communication

at Karnataka State board
Location : India
(Standard 10th
) -

Specialties & Skills

CRYSTAL REPORTS

CUSTOMER RELATIONS

CUSTOMER SUPPORT

DOCUMENTATION

HUMAN RESOURCES

INFORMATION TECHNOLOGY

NETSCAPE ENTERPRISE SERVER

Software Analysis

Software Implementation

Document Control

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

Arabic

Expert

English

Expert

Hindi

Expert

Urdu

Expert

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