islam zohery

Selling, restocking and merchandising
- Greeting and assisting the customers as well as maintaining the appearance of the store and the merchandise.
- Providing the highest level of care to customers
- Completing weekly reports such as top 50 Report and Zero Sales Report.
- Operating Cashier Services such as (ring up and bag all items while promoting store sales and other offers designed to facilitate customer retention).
- Update hourly and daily targets.
- Actively involved in the receiving of new shipments (stockroom layout, garment sensors, display)
- Display all items on the sales floor in accordance with Zara visual standards to maximize sales
- Always up to date with the latest trends.
- In charge of organizing the layout of our store and our clothing in order to facilitate the customer’s shopping experience
- Price, organizes, and sensor garments in a very effective and fast way.
- Answering questions, offering information about or suggesting specific merchandise.
- Check shop floor & if any stock is missing on floor.
- Show products and explain to customers how to maximize their fashion.
- Ability to work under pressure during the sales season.
- Alter my timing depending on the different shifts given to us.

Managing stock levels and making key decisions about stock control
- Sell specific products and services to consumers.
- Handle product inquiries of clients
- Responding to customer complaints and comments
- Process orders in person and over the phone
- Show products and explain to customers how to maximize their fashion.
- Remove security devices, fold clothes, and place neatly in bag.
- Operate cash registers
- Ensure pricing is correct.
- Restock clothes that have been tried on and fold neatly.
- Place clothes on mannequins
- Count the day's money transactions at the end of the day.
- Collect methods of payment and dispense change.
- Check inventory to ensure product is in stock.
- Coordinated in opening another Joko Branch.

Egypt Telecome department.
- Interact with customers to provide information in response to inquiries. - Identify and escalate priority issues as per client specifications
- Follow up and make scheduled call backs to customers when necessary.
- Updated at all times with the system and any other changes and updates.

Communicated on ground responsibilities
- Assist in keeping the hotel reception area clean and tidy, at all times
- Prepare Invoices
- Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities
- Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail
- Carry out instructions given by the management team and head office
- Handling customer complaints and inquiries.
- Managed and organized room reservations, check in & check out, and tourism trips.