Issam Elsayed Mohamed  Ibrahim, customer service sales coordinator

Issam Elsayed Mohamed Ibrahim

customer service sales coordinator

Abd ELRAZEK RAMADAN company

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Faculty of Social Work (Public Relations)
Experience
13 years, 3 Months

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Work Experience

Total years of experience :13 years, 3 Months

customer service sales coordinator at Abd ELRAZEK RAMADAN company
  • Egypt - Faqus
  • August 2017 to December 2022

Sales field such as clothes and leather products, Furnitures, perfumes, opticians, Electronics, etc...

Public relation officer, Administration at Alpine Bau Deutschland AG
  • United Arab Emirates - Abu Dhabi
  • December 2010 to April 2015

Dealing with Emirates identity Center to facilitate the task for the employees in order to get a resident identity card
Preparation and writing letters in Arabic language addressed to government departments \[salary certificate & Non objection certificate & experience certificates &etc\]
Dealing with critical national infrastructure authority (CNIA), in company registration and issuance of Security Passes for personnel, vehicles and equipment for the purpose of entering a military restricted areas and oil fields
Dealing with consulates, embassies and ministry of foreign affairs for attestation of documents
Dealing with municipality departments in all matters according to the classification of the company and nature of the work
Dealing with the Department of Economic Development and Chamber of Commerce for the yearly renewal of the commercial license of the company
Follow-up with the HR regarding the expiry dates of residences, passports, labor cards, identity cards, health insurance cards for all employees to renew it on time, and to avoid any penalty or delay
Dealing with Telecommunications company with regard to register the SIM cards of the company and pay the bills
Dealing with insurance companies in the event of incidents of company vehicles for car repair
Dealing with the police and work to resolve the problems related to work
Follow-up Salk and recharge it on time to avoid any traffic fines
Dealing with ADNOC Distribution in order to get a diesel cheap for construction companies, and also get Rahal cards for vehicles
Dealing with real estate offices and owners, negotiating with them and writing the lease contracts with regard the rent of offices and staff accommodation
Provide advisory and consultancy support to all staff
Provide consultancy with regards to clarifications of legal regulations
assist all employees with regards to their family visa, residences and related issues and guide them to legal and safe way

Public Relation Officer at National pest control
  • United Arab Emirates - Dubai
  • July 2007 to December 2010

Dealing with Ministry of Labor in issuance of work permits& renewal of labor cards & and also cancellation procedures of the employees
Preparing Employment Contracts for all the employees as per the details Provided by HR department
Dealing with the Labour Court, and work to resolve the problems caused by complaints of the employees against the company in the Ministry of Labour
and related issues

Education

Bachelor's degree, Faculty of Social Work (Public Relations)
  • at Qanat Al Suez University
  • July 2003

Research in Public Relations and Social Affairs Research in the field of community Training in one of the state institutions.

Specialties & Skills

Administration
Project Management
HR Solutions
HR Policies
CAR DRIVER
COMPETITIVE
DRIVING
GOVERNMENT
CONTRACT MANAGEMENT
MICROSOFT MAIL
MICROSOFT OFFICE 98
COMMUNICATION SKILLS
writing
team management
labor relations
problem solving
translation
teamwork
Sales field

Languages

Arabic
Native Speaker
English
Expert
Urdu
Expert

Training and Certifications

International Diploma in occupational safety and health from OXFORD ACADEMY OF SCIENCES FOR SAFETY (Training)
Training Institute:
OXFORD ACADEMY OF SCIENCES FOR SAFETY

Hobbies

  • Fishing,racing, and reading
    I had learned and studied at the University I have built My own house in my country I got married, I have a child, and we have happy life in UAE