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JAD ABOU JAOUDE, Brand Manager

JAD ABOU JAOUDE

Brand Manager·Cedar Tree Hospitality

Lebanon

High school or equivalent, Hotel Management

Work experience

Total years of experience: 16 years, 7 months

Brand Manager

December 2015 - December 2016

Cedar Tree Hospitality

Dubai, United Arab Emirates

December 2015 - December 2016

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Manager

October 2013 - December 2015

Cravia Inc. Zaatar W Zeit

Dubai, United Arab Emirates

October 2013 - December 2015

Managing the outlet by applying the standards of Zaatar W Zeit in kitchen production, guests service, food safety, quality & cost control, ordering, inventory management, cash out and labor scheduling, in order to achieve guests satisfaction and the sales targets.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Restaurant Manager

October 2012 - October 2013

RBFC - Le Rouge - Hamra

Beirut, Lebanon

October 2012 - October 2013

Ensuring the standards of food and beverage service. Ensuring health and safety and also hygiene procedures & standards are maintained. Responsible for floor staff training. Dealing with and resolving customer complaints.
Communicating with the kitchen staff to ensure efficient food service. Liaising with the head chef to discuss and develop the menu . Overseeing client bookings & reservations. Organizing the weekly FOH schedule. Ability to create a great atmosphere & be an inspirational host. Monitoring sales and then writing informative reports for the restaurant owners.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Supervisor

October 2009 - October 2012

Margherita - Spoon S.A.R.L

Lebanon

October 2009 - October 2012

Margherita - Spoon S.A.R.L
Beirut - Lebanon
Job title:
Supervisor
Performing basic inventory management, opening and closing the pizzeria, ensuring adherence to all Margherita standards for customer service, responsible for all cash accountability, being
decision maker and problem solver in absence of manager.
Company industry:
Hospitality & Accomodation
Job role:
Management

Assistant Manager

January 2008 - January 2009

Le Ragueneau

Beirut, Lebanon

January 2008 - January 2009

Le Ragueneau - Entrecote de Paris Beirut - Lebanon 2008 - 2009
Job title
Assistant Manager
Responsible for time scheduling, presenting a very high level of service and customer satisfaction and running the operation in all its aspects, training, purchasing, and store management.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Supervisor

January 2007 - January 2008

Massaya Restaurant

Doha, Qatar

January 2007 - January 2008

Massaya Restaurant - Al Dorany Trading Doha - Qatar 2007 - 2008
Job title
Supervisor
Responsible for time scheduling, presenting a very high level of service and customer satisfaction.
Assisting the manager in the purchasing tasks, store management, and office work (filing, typing,
creating format etc.)
Other job performed: Replacing the manager during his absence, day off and annual vacation.
Assisting the management in creating the new menu especially the bar items.
And making the cost price of the menu.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Catering Supervisor

January 2005 - January 2007

Maxim Restaurant - Ceder Co

Riyadh, Saudi Arabia

January 2005 - January 2007

Maxim Restaurant - Ceder Co. Ryad - K.S.A. 2005 - 2007
Job title
Catering Supervisor
Responsible for taking the catering orders (4 orders minimum per week for 50 persons as an average for each)
Leading the catering team in all the tasks providing a very high level of service and gaining
customer satisfaction.
Other job performed: Replacing the manager during his absence, day off and annual vacation.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Chef de Rang

January 2004 - January 2005

The Military Club - Lebanese Army

Lebanon

January 2004 - January 2005

The Military Club - Lebanese Army Beirut - Lebanon 2004 to 2005
Job title Chef de Rang
Responsible for my team tasks and performance presenting a very professional Lebanese food
service for getting the customer satisfaction.
Job role:
Customer Service and Call Center

Chef de Rang

January 2002 - December 2002

Grand Hills Village Hotel & Resort

January 2002 - December 2002

Grand Hills Village Hotel & Resort Broumana - Lebanon 2002
Job title Chef de Rang
Responsible for my team tasks and performance applying a high level of service which attract the customer satisfaction.
Reason For Leaving: The Education in the Hotelery Institute - Dekwaneh.
Job role:
Customer Service and Call Center

Chef de Partie (Kitchen)

June 2002 - August 2002

Duo Restaurant - Ghia Co

Lebanon

June 2002 - August 2002

Duo Restaurant - Ghia Co. Beirut - Lebanon Summer 2002
Job title
Chef de Partie (Kitchen)
Responsible for the preparation of steaks, escalops and the grill area following the hygienic rules.
I learned for 1 month the professional inventory management system applied.
Reason For Leaving: The obligatory institute training (Hotelery Institute - Dekwaneh)
Job role:
Customer Service and Call Center

Assistant Chef Cook

January 2000 - December 2001

Chez Michel Restaurant

Beirut, Lebanon

January 2000 - December 2001

Chez Michel Restaurant Fakra - Lebanon 2000 to 2001
Job title
Assistant Chef Cook
Responsible for the B.B.Q. section, and helping the Cave Kitchen when available.
Company industry:
Hospitality & Accomodation
Job role:
Other

Commis

January 1999 - January 2000

Al Bustan Hotel

Beirut, Lebanon

January 1999 - January 2000

Al Bustan Hotel Beit Mery - Lebanon 1999 to 2000
Job title
Commis (Kitchen)
I gained the experience of Lebanese and International food production (Glycine kitchen) in all its
sections and buffet platters garnishing and decorating.
Company industry:
Hospitality & Accomodation
Job role:
Other

Waiter & Bartender Trainee

June 1998 - August 1998

Holiday Suites Hotel

Lebanon

June 1998 - August 1998

Holiday Suites Hotel Jounieh - Lebanon Summer 1998
Job title
Waiter & Bartender Trainee

Other Job Al Aman Insurance Consultants Beirut - Lebanon Since 1998
Family business
Typing, filing, accounting, and marketing.
Job role:
Hospitality and Tourism

Education

Hotelery Institute

January 2003

January 2003

High school or equivalent, Hotel Management

Lebanon

GPA (percentage): 14%

GPA (percentage): 14%

T.S. Hotel Management 2000 to 2003 Hotelery Institute - Dekwaneh
View attachment

Hotelery School

January 2000

January 2000

Diploma,

B.T. Kitchen Production 1997 to 2000 Hotelery School - Dekwaneh

College des Freres Sacre

January 1997

January 1997

High school or equivalent,

Lebanese Brevet 1984 to 1997 College des Freres Sacre - Cœur

Skills

Vacation
Expert
Vacation
Expert
Production
Expert
Production
Expert
Catering
Expert
Catering
Expert
Military
Expert
Military
Expert
Hotel Management
Expert
Hotel Management
Expert
BUYING/PROCUREMENT
Expert
BUYING/PROCUREMENT
Expert
CASH
Expert
CASH
Expert
CLOSING
Expert
CLOSING
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
INVENTORY
Expert
INVENTORY
Expert
ITS
Expert
ITS
Expert
PROBLEM SOLVER
Expert
PROBLEM SOLVER
Expert
PURCHASING
Expert
PURCHASING
Expert
SATISFACTION
Expert
SATISFACTION
Expert
SCHEDULING
Expert
SCHEDULING
Expert
Vacation
Expert
Vacation
Expert
Production
Expert
Production
Expert
Catering
Expert
Catering
Expert
Military
Expert
Military
Expert
Hotel Management
Expert
Hotel Management
Expert

Languages

Arabic
Native Speaker
English
Expert
French
Expert

Training and Certifications

Certifications
Quality Control
Oct 2008