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Jamal al saffarini, Relationship Manager

Jamal al saffarini

Relationship Manager·Skyline real estate

United Arab Emirates

Bachelor's degree, Accounting

Work experience

Total years of experience: 14 years, 2 months

Relationship Manager

January 2016 - Present

Skyline real estate

Abu Dhabi, United Arab Emirates

January 2016 - Present

*Handling customer queries for better customer satisfaction. Identifying prospective client.
*generating business from the existing clientele to achieve business targets.
*Interacting with the clients and channel partners on a regular basis & providing redress to all their queries, complaints & handling all client relation.
*Establish and manage an effective Business Development team.
*Represent the company during Corporate Presentations & Bulk Bookings.
*Engage target clients and obtain business requirements.
*Gathering information using the internet and other sources extensively to search for business information and monitor competitor's campaign.
*Identify and assess customer response and introduce services as per customer demand/needs.

Company industry:
Real Estate
Job role:
Management

Property consultant

May 2012 - December 2015

property shop investment

Abu Dhabi, United Arab Emirates

May 2012 - December 2015

1- Determine the needs and respond promptly to any prospects needs and concerns in a professional and business - like manner
2- Match available inventory to meet the prospects requirements.
3- Gather information about markets, competition, etc. and prepare monthly competitive survey reports to analyze the real estate market trends and conditions in the area.
4- Analyze concerns associated with listings which are slow to lease and offer recommendations to property owners and manager.
5- Understand and comply with UAE and standards
6- Represent the company in a professional manner at all times.
7- Provide information about commercial listings to any prospect and schedule viewing as and when required.
8- Proactively support the divisions marketing efforts including calling programs, database mail out, canvassing and offer input and suggestions with regard promotions and advertisements
9- Monitor advertisement and effectiveness of response.
10- Conduct follow up activity with all prospects in order to establish positive relations.
11- Maintain an accurate and in - depth knowledge of all aspects of the field particularly in areas such as rent and pricing information, vacancies, commercial buildings available, lease expirations, square footage, etc.
12- Maintain open communication with property managers and maintenance and facilities managers.
13- Maintain and manage customer relations.

Company industry:
Real Estate
Job role:
Sales

trainee

January 2011 - January 2011

Al-Arabi Bank

Amman, Jordan

January 2011 - January 2011

worked as a trainee in costumes communication department and firms department

Company industry:
Banking
Job role:
Accounting and Auditing

Education

Zarqa University

June 2011

June 2011

Bachelor's degree, Accounting

Jordan

Skills

Customer Relations
Expert
Customer Relations
Expert
Sales
Expert
Sales
Expert
Management
Expert
Management
Expert
Marketing
Expert
Marketing
Expert
Team Player
Expert
Team Player
Expert
microsoft word , exel
Expert
microsoft word , exel
Expert
Team work
Expert
Team work
Expert
multitasks player
Expert
multitasks player
Expert
customer relationship
Expert
customer relationship
Expert
banking
Expert
banking
Expert
team management
Expert
team management
Expert
Team Player
Expert
Team Player
Expert
Marketing
Expert
Marketing
Expert
Management
Expert
Management
Expert
Sales
Expert
Sales
Expert
Customer Relations
Expert
Customer Relations
Expert

Languages

Arabic
Expert
English
Expert