Strategy and PMO
Adivo Consulting
مجموع سنوات الخبرة :24 years, 3 أشهر
• Developing the master plans for strategic initiatives and 2016 business plans
• Developing and undertaking the business planning process with business unit functions and facilitating workshops
• Developing the governance structure for HQ and the business unit functions
• Developing organisational design and change management processes to embed change
• Mapping of the Reading and Billing process and Root Cause on Blocked bills
Key Achievements:
• Engaging and winning work with over 100 High Growth SME’s over the last 3 years across all sectors including Digital & Creative, Professional services, Manufacturing, IT & Engineering
• Identifying suitable Growth and finance plans, marketing & sales strategies with directors.
• Developing strategic growth plans with the senior team to increase sales by a minimum of 20% YOY.
• Developing strategic relationships with key stakeholders in Financial & Professional Services, Local Government, Membership Organisations and Government Bodies.
• Developing value propositions with partners and intermediaries developing joint events, Presenting, Pitching and running workshops to promote awareness and sell business services.
• Developing the business development function, sales structure, marketing collateral, marketing budgets, developing sales pipeline process and integrating telesales to support sales teams helping the business grow from £2mil to £12mil in 2 yrs.
• Recruited and developed the Non-Exec coaching poole in Merseyside taking referral rates from 5% to 85% in under 2 years
• Developing CRM requirements and developing the Business development strategy for the BDM’s. Coaching sales team to develop best practise to improve conversion rates.
Responsibilities:
• Managing interventions with business owners to build rapport and quickly understand and interrogate business models from all sectors to identify weaknesses around people, processes and capability.
• Coaching business owners to allow them to manage change and develop awareness of themselves and their immediate team.
• Developing strategic stakeholder engagement plans to raise awareness and create opportunities for the Sales team.
• Developing creative marketing collateral and campaigns to drive people to events to generate opportunities for the sales team.
• Account managing clients and ensuring consulting services are delivered to the right level of quality and expectations of the client.
• Managing the Sales teams and developing best practise to increase conversion rates.
During this period, I worked on a series of short term project management contracts. This enabled me to develop a greater breadth of experience in different industries and sizes of business. The companies that I worked with and my roles, achievements and responsibilities are set out below.
Barclays Bank May 2011 - April 2012
Role: Business Analyst
Key Achievements:
• Business Process Re-engineering for the Operations, Marketing and CIS2 team.
• Re-defined Jobs and de-centralised decision making to reduce direct mail campaigns by 50% from 18 week to 9 weeks.
Co-operative Group May 2009 - November 2009
Role: Business Analyst
Key Achievements:
• Undertook an Audit on the Risk Policy across the Co-operatives businesses. Reporting into the Director of Finance & Risk and Director of Strategic Planning.
• Identified potential risks to the brand through the merger and external threats including assessment of the market competition.
• Defined a new market risk strategy for the new merged Co-op Group on all aspects of the systems, processes, responsibilities, roles and governance structure.
• Resulted in The Co-op changing its current risk strategy and governance structure within the Group to one of best practise and strategic fit embedding Risk into the business planning process.
Thurrock Council Jan 2009 - Apr 2009
Role: Business Analyst
Key Achievements:
• Thurrock council was rated as a 2 star council and was inefficient in how it delivered services to its constituents.
• Documented the ’As-Is’ business processes used to deliver the service through workshops and understanding the wider stakeholders, procedures, documentation, interfaces and responsibilities.
• This resulted in action plans to focus on the customer and Improve the level of service delivered by Thurrock Council to it’s constitutes whilst streamlining internally.
National Trust August 2008 - December 2008
Role: Business Analyst
Key Achievements:
• Responsible for managing the benefits case and driving the costs out of a site consolidation between front and back office.
• Resulted in over £2mil of Cost Savings for the New Target Operating Model.
Key Achievements:
• Negotiated with buyers to develop National Retail Accounts with Tesco’s, Ocado, Nisa, Booths and grew sales to £1.5mil over 5yrs.
• Increased sales in a Single account by 178% in 1 yr by planning all promotional activity
• Develop CRM system and Sales literature and training of Commission only sales people
• Reduced print costs by 30% by off-shoring printing to the Far East improving quality and removing origination and set-up costs
• Outsourced manufacturing to 3 sites and reduced costings by a further 28%
• Reducing stock holding from 8 weeks to 3 weeks and profiling of stock to maintain service levels at 95%
• Released cash from an under-funded business by the following:
o Negotiating with suppliers to share risk and take on purchasing of packaging.
o Reduced Stock holding by 100% and negotiated with suppliers to offer a call off situation for billing.
o Put in place a selective invoice discounting facility outside of bank lending to increase credit facilities.
Responsibilities:
• Production of management accounts, cash flow forecasts and business plans.
• Production of sales forecasts & marketing budgets.
• Producing all financial information for Sales team including costings, margins, over-riders, triggers, promotions for all products in the business.
• Tendering process including procurement, selection and negotiation with new suppliers.
• Managing design and creative industries to develop web, design and print media.
• Managing service levels through the supply chain for availability, storage and distribution
Role: Senior Business Consultant
NTL
Key Achievements:
• Designed and develop a complex capacity planning model in Excel for a network of 200 warehouses to understand costings and operational inefficiencies.
• Undertook a benchmarking exercise to evaluate the potential cost savings on stock value, storage & distribution and resources across the network.
• Used sensitivity analysis to identify potential scenarios and minimise the cost base taking into account closure costs and impact on SLA’s.
• Wrote and presented business case to the Board that resulted in £12 mil savings and improved SLA’s.
Compaq
Key Achievements:
• Business Analyst for a Project improvement project across 14 countries. Defined requirements for capturing opportunities and measuring benefits.
• Provided analysis for all Field consultants to capture Cost Savings and managed traceability within the team.
• Developed a Benefits tracking system in Access to prioritise and report findings to the Steering committee. This tool is now a standard part of all Performance Improvement projects.
• Resulted in £32 mil of cost savings being established and measured for presentation to the board.
Cable & Wireless
Key Achievements:
• Managed the Programme / Project Office for the introduction of a new Global website www.cw.com
• Updated project plans, risk and issue registers.
• Managed all Change Controls raised by the businesses and all relevant data within central data repository.
• Resulted in a £50mil project being delivered on time and budget to the satisfaction of the board.
I conducted a 3 year Civil Engineering degree covering Project management Water in developing countries Geotechnics Mathmatics Electronics Business Fluid Mechanics Thermodynamics Materials Industrial Systems Construction
Statistics & Stocastics Forecasting Operations Strategy Mathmatics Project Management Operationl Research OR Simulation Finance Organisational Behaviour IT systems
Physics A Level - A Computing A Level - A Maths A Level - B