Joan delos Reyes

 Putting together business deliverables in MS Word, Excel PowerPoint as needed by the Management
team (example: Pitch deck, business plan, business requirements document).
 Planning and performing User Acceptance Testing (UAT) for all application and systems.
 Interfacing with the Development team to provide input on defects and enhancements, and retesting
process and systems as needed.
 Participating and providing input on design for applications and procedures
 Administrative tasks of Bank accounts, liaising with government entity as required, other vendors as
need be and integration documentation and testing.
 Any other given tasks related to functioning and operation including sales, support and operations
and product management.

 Responsible for evaluating loans and credit card applications / credit underwriting related to customers
facility applications.
 Reviews loan documents for accuracy, completeness, and adherence to approval conditions.
 Makes calls to clients to obtain all necessary information and clarification on financial analysis
materials and resources.
 Participate in UAT for checking system’s designs related to effective credit processes and due
diligence.
 Evaluate and recommend installment deferment request and credit limit increase.

-Responsible for highlighting all kinds of risks involved in pre & post stages of credit documentation and approvals within policy parameters while monitoring existing credit lines through generation of reports and resolution of irregularities in operation of the advances.
- Assist the Unit Head in reviewing the existing/new Retail Portfolio for all Retail products. Ensures that terms and conditions of Credit Approvals have been met prior to release/disbursal of credit facilities. Ensure TATs are ensured in terms of retail lending.
-Generate and analyze AECB report of customers to determine eligibility for any retail facilities. Coordinate with Customer / AECB regarding report rectification.
-Liaises with Retail Team to obtain and ensure that documentation (both standard & specific) as required in Bank’s policy & terms of sanction are perfect prior to release the credit facilities in the system.
-Assist in conducting customer’s verification related to facilities being applied by customer according to Bank’s due diligence process and validate authenticity of information provided by customers.
- Evaluate and check Company Listing Proposal before forwarding to Branch Credit Committee for approval to determine creditworthiness of a business and control sourcing to organizations within the market .Maintains MIS and update list of Bank’s approved company (Tier companies) that is the primary source of Retail business.
- Assist in collection and recovery of retail customers. Monitor collection report and ensure that customer is paying on time or the past dues will be recovered. Coordinate with customer for job loss / job change case to ensure that loan payment is within acceptable status. Coordinate with recovery agency for allocation of under settlement accounts for collection.

- Analyze internal policy and procedures to be considered in every Bank’s products and program according to Central Bank’s guidelines. Evaluates, maintains and improves efficiency of organization. Develops and implements new procedures, policies and paperwork to simplify and improve operations.
- Assists in maintaining and communicating standards for policy and procedures writing and manual development by consulting and coordinating with concerned department. Edits policies, procedures and other materials for manuals. Participates in policy and procedure development to help ensure accuracy, consistency and clarity in administrative manuals.
- Gather Data, conduct survey, make a research if necessary, analyze and prepare Operations Memorandum / Inter - Office communication as per documentation standards and according to departmental policies and procedures.
- Ensure appropriate project management and control to keep all assigned projects on schedule.

- Handled accounting and payroll related activities for clients such as Glaxosmithkline, La Farge Cement Philippines, Philippine Daily Inquirer, etc. Monitoring, Reconciliation and preparation of Receivables and collections report using Quickbooks system, Assist in Preparation of Budget Forecast Report, Responsible in preparation and release of Statement of Account involving company’s services.
- Assigned in documentation of BOSS Inc. SAS 70 (Statement of Auditing Standard No. 70) requirements - prepare and research for specified requirements. Studied and put into Visio diagram Standard Systems and Procedures of the company specifically control measures of every operations and service activities.
- Administrative Assistant - responsible for arranging and monitoring of company’s Man-Power Complement, set meetings for prospective local and foreign clients, monitoring staff evaluation for regularization, updating clients list, assist in outsource staff concerns, summarizing staff‘s Time Reports.

 Administrative Assistant (December 2008 to June 2009)

Responsible for arranging and monitoring of company’s Man-Power Complement, set meetings for prospective local and foreign clients, monitoring staff evaluation for regularization, updating clients list, assist in outsource staff concerns, summarizing staff‘s Time Reports.


 Demand Assistant in Glaxosmithkline Demand Management (September to November 2008).
-Responsible in daily inventory, Invoicing, Customs release monitoring, product samples issuance, preparation of stickering control form and stock withdrawal form.

 Outsourced Accounting Staff assigned in Glaxosmithkline Finance Department (May to August 2008).
-Responsible in processing and auditing of Medical Representatives’ reimbursement/liquidation, expense report, severance pay and daily interface (JDE system), preparation of Notice of adjustment. (Employees’ account reimbursement)