Joana Marie Santarin, Sales Associate/Cashier

Joana Marie Santarin

Sales Associate/Cashier

LIWA Trading Enterprises

Location
United Arab Emirates - Abu Dhabi
Education
Diploma, Information Technology
Experience
4 years, 5 Months

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Work Experience

Total years of experience :4 years, 5 Months

Sales Associate/Cashier at LIWA Trading Enterprises
  • United Arab Emirates
  • September 2012 to April 2013

LIWA Trading Enterprises
Abu Dhabi City: M&CO Al Wahda Mall
Sales Associate/Cashier
September 13, 2012 - Present
Duties and Responsibilities: • Greeting customers who enter the shop.
• Be involved in stock control and management.
• Assisting shoppers to find the goods and products they are looking for.
• Being responsible for processing cash and card payments.
• Stocking shelves with merchandise.
• Answering queries from customers.
• Reporting discrepancies and problems to the supervisor.
• Giving advice and guidance on product selection to customers.
• Processing and handling financial transactions.
• Balancing cash registers with receipts.
• Dealing with customer refunds.
Philippines: All Flip Flops - Havaianas

Sales Associate/Cashier at Tropical Retail Company Inc
  • Philippines
  • September 2010 to August 2012

Tropical Retail Company Inc. ( TRCI)
Sales Associate/Cashier
September 02, 2010 - August 11, 2012
Duties and Responsibilities:
• Enters purchases into cash register to calculate total purchase price.
• Accepts cash, checks, or bankcards for payment; completes check and bankcard transactions according to established procedure.
• Counts money, gives change and issues receipt for funds received.
• Calculates discounts or references; requests customer identification for certain discounts and receipts as required.
• Maintains sufficient amounts of change in cash drawer.
• Balances cash drawer and receipts; documents discrepancies.
• Trains new cashiers.
Philippines: KASHIECA, BENCH, PINOYlab

Sales Associate/Cashier at Be Connected Management Services
  • Philippines
  • June 2009 to February 2010

Be Connected Management Services (BCMS)
Sales Associate/Cashier
June 5, 2009 - February 22, 2010
Duties and Responsibilities: • Responsible for tending to the customer's needs.
• Answer any questions a customer may have.
• Straighten up the store; tidy up stacks of clothing, put things away to their proper place, replenish merchandise.
• Processing cash, check, credit card, debit card and gift card payments.
• Managing inventory
• Customer Service
• Cashier
• Administrative Duties

Sales Associate at Specialist Inc
  • Philippines
  • October 2008 to March 2009

Philippines: LEE People scope Specialist Inc. (PSI)
Sales Associate
October 20, 2008 - March 19, 2009
Duties and Responsibilities: • Provide courteous and prompt service
• Welcome customers as they enter and thank them as they leave
• Assist customers in locating what they're looking for • Provide excellent after-sales service
• Smile
• Persuading customers to buy a product
• Be informed of the products' specifications and information
• Identifying customer needs and directing them to an appropriate product
• Maintaining inventory in the back
• Arranging inventory on the store floor
• Tagging merchandise
• Setting up promotional material and displays
• Replenishing inventory
• Reorganizing items
• Maintaining a neat and tidy store.

Sales Associate/Cashier at SM Department Store Mainstream Business Inc. (MSB)
  • Philippines
  • February 2008 to July 2008

Philippines: SM Department Store Mainstream Business Inc. (MSB)
Sales Associate/Cashier
February 18, 2008 - July 25, 2008
Duties and Responsibilities: • Welcome and address customers in a professional manner.
• Manage a high volume of customers in courteous and friendly way.
• Inform customers about available products, ongoing sales, discounts and promotions.
• Give product suggestions to customers when needed.
• Assist customers in product selections based on their needs.
• Perform cash or credit card transactions for customer purchases.
• Handle cash register and manage cash receivable and payables.
• Arrange the product display areas in a visually appealing manner.
• Assist in keeping the store and stock area clean and orderly.
• Collaborate with sales team to offer quality customer services.
• Execute operational and sale techniques while extending outstanding services to customers.
• Follow merchandising standards and assist in merchandising tasks when needed.

Education

Diploma, Information Technology
  • at Imus Business and Technological College
  • January 2007

Imus Business and Technological College (IBTC) 2005 - 2007 Graduate of 2years Course (Information Technology) Awarded: Honor with Distinction

Diploma,
  • at Imus National High School
  • January 2005

Imus National High School (INHS) 2001 - 2005

Diploma, Art
  • at Elementary School
  • January 2001

Malagasang 1-C Elementary School 1995 - 2001 Best in Art

Specialties & Skills

Fast Learning
Microsoft Office
Software Analysis
Encoders
Customer Service
ASSOCIATE
CASH REGISTER
CASHIER
CREDIT CARD
INVENTORY
PAYMENTS
SALES ASSOCIATE

Languages

English
Expert
Tagalog
Expert

Training and Certifications

Customer Service (Training)
Training Institute:
From Company
Date Attended:
January 2010