HR Officer
SMSA Express & Transportation Co., Ltd. (Licensee of Federal Express-FedEx)
Total years of experience :26 years, 1 Months
Develop, advise on and implement policies relating to the effective use of personnel within an organisation. Ensure that the organisation employs the right balance of staff in terms of skills and experience, and that training and development opportunities are available to employees to enhance their performance and achieve the employer’s business aims. Involved in a range of activities required by organisations that cover areas such as working practices, recruitment, pay, conditions of employment, negotiation with external work-related agencies, equality and diversity.
Responsible for carrying out several tasks in the HR department. Coordinates all important functions such as hiring and recruiting, corporate training and development, maintaining employee records, etc. Works under the superintendence of the human resources director.
Maintains consultation with managers regarding employee turnover, absenteeism, changes in work settings, employee motivation and recognition, and other employee-related aspects. Takes the responsibility of assessing, sieving, and interviewing candidates for available positions; and makes referral of well-qualified and skillful applicants to the respective department managers. Carry out field interview campaigns and advertising, arranging for all essentials needed for the recruitment drive, coordinating work with other staff members and departments, determining employee performance appraisals and developing plans and strategies for recruitment. Maintains a detailed record of the turnover, and researches and formulates strategies which effectively aid in employee retention. Provide guidance/consultation on company policies and procedures.
Undertakes general and specialised administrative support within the Regional HR Services team. Maintains staff-related (promotions, transfers, salary adjustments, designation change, disciplinary issues) and general HR Services records and filing. Receives internal and external queries and channels information appropriately. Support the HR Services Management team in delivering related services. Prepares employee data/information and HR Services activity analysis/summaries for Group HR Manager. Design formats and work process for implementation related to all HR functions.
Maintain a smooth flow of information to and from the manager and keep accurate records of same. To prioritise and communicate issues to manager and subordinate. Propose adoptive policies and procedures for the efficient delivery of secretarial and administrative support requirements of the division. Set-up and maintain record management / filing system of correspondences and technical data within the division. Organising and ensuring the prompt dissemination of internal, incoming and outgoing information/correspondence to all departments and other offices. Prepare Daily/Weekly/Monthly Sales Analysis Reports based on actual sales per store. Arrange business travels, missions, meetings and appointments of the managers. Drafting, typing and editing of business letters, memorandums and correspondences. Receive, relay and co-ordinate telephone communications. Reads and routes incoming mail, locate and attached appropriate files to correspondence for the manager to reply/response. Greet visitors, ascertains nature of business and conducts visitors to manager or appropriate person. Compile or follow-up with the concerned department/company or person on matters instructed or required by the manager.