karim mohamed riad

- Installs and configures an IBM middleware systems and applications (WebSphere Application Servers, HTTP, Edge, LDAP, DB2 …).
- Implement the IBM ECM Solutions and integrate with its expansion components either on single or highly available architecture (FileNet, Case manager, DataCap, Forms, Watson, BPM…).
- Applies software security and upgrades to the Applications & Middleware systems.
- Analyzes and administrates the deployment of new requirements and change requests to existing systems.
- Perform all implementation requirements and specifications and manage all the communications with all internal/external involved parties.
- Perform research on all client issues and document all findings and implement all technical activities.
- Creates and maintains documentation for middleware system installations and dependencies, changes and upgrades, and maintains compliance based on changes within the industry and/or best practices.
- Train client technical staff on all hardware and software issues and identify all issues in processes and provide solutions for same.
- Maintain awareness of new technologies and techniques, and expand knowledge of Middleware management.
- Talks staff/clients through a series of actions to help set up systems or resolve issues.
- Provide subject matter expertise for architecture, planning, and roadmap sessions of Middleware technologies to business and technical resources.
- Communicate ideas for improving company processes with a positive and constructive attitude, and for developing this attitude in others.
- Collaborate with other teams as necessary to ensure customer service levels are met.

- Installation and Administration IBM Websphere Application server (Deployment Manager Clusters - Websphere Security and SSL Configuration - Application Deployments - Websphere Tuning )
- Installation and Configuration of IBM HTTP Server (HTTP Configuration, HTTP Security, Plugin Configuration)
- Installation and Configuration of IBM Edge Load Balancer (Administration - creating high availability and Backup)
- Installation and configuration of IBM Tivoli Directory Server (LDAP) (Creating Trees - LDAP Security - Instances Replication Configuration)
- Administrate and support Weblogic Application server.
- Applying Securities requirement on the Middleware level to meet PCI requirement.
- Installing required upgrades and fixes to maintain available, reliable and secure environment.
- Troubleshooting and restoring failed critical production systems.
- Day-to-day operation activities include troubleshooting, systems maintenance and support.

- Install, monitor and manage Windows server infrastructure.
- Server's Hardware installation, Maintaining and management IBM System x Servers.
- Install racks, shelving, power strips, rails, cable management within data center
- Maintain, analyze, troubleshoot, build and repair systems, hardware and other peripherals.
- Ensure availability, scalability and performance of the Windows Server environment.
- Provide Active Directory Administration, provision user accounts and group permissions.
- Perform Domain security hardening via group policies, local policies, scripting, etc.
- Managed Patch link/Windows Software Update Services (WSUS - OS Update Delivery Solution).
- Managed Corporate Antivirus, Reporting, Monitor & Analysis Logs (Kaspersky).
- Managed VMware, vSphere Hypervisor & vCenter .
- Maintain all PCI documentation for all System Changes.
- Responsible for HW purchasing for all Data center activities (Servers, Racks, Storage, spare parts...etc.)
- Report on progress and provide regular updates to upper management.
- Monitoring production systems, communicate outages and issues to relevant stakeholders. .
- Reporting daily status, critical events and outages.

- Install, Maintain and troubleshoot Cybertech recording system. & Matica cards printer at customer’s sites.
- Working as pre-sales for DELL - HP - Eaton - APC brands (Servers, PCs, Storage, Printers, scanners, UPS)