Total Years of Experience: 9 Years, 6 Months
March 2019
To Present
Business Development Executive
at Microagilty Services pvt. ltd.
Location :
Pakistan - Lahore
(Canada Based Company)
Nature - B2B
My business development activities include:
Building business pipeline
Prospecting, creating qualified B2B prospect lists
Qualifying the identified leads
Identifying the right decision maker(s)
Taking initiatives to successfully connect with the decisions maker(s)
Introducing them to the company
Nurturing leads & follow ups
Scheduling meeting with prospective accounts
Coordinating with counter-part team(s) in Canada
Other activities include:
Conducting bi-weekly meetings with counter-part team(s) & higher
management to discuss about progress & status of leads in pipeline.
Nature - B2B
My business development activities include:
Building business pipeline
Prospecting, creating qualified B2B prospect lists
Qualifying the identified leads
Identifying the right decision maker(s)
Taking initiatives to successfully connect with the decisions maker(s)
Introducing them to the company
Nurturing leads & follow ups
Scheduling meeting with prospective accounts
Coordinating with counter-part team(s) in Canada
Other activities include:
Conducting bi-weekly meetings with counter-part team(s) & higher
management to discuss about progress & status of leads in pipeline.
April 2016
To February 2019
Controlling Officer
at AZ Cars Minicab service
Location :
Pakistan - Lahore
(UK Based Company)
Effectively communicating administration work & business operational strategies optimized for efficiency with management
Coming up with innovative strategies optimized for getting more business
Improving customer responsiveness by 80% through e-marketing, WhatsApp & Feedback Text
Training new controlling staff and providing them with all necessary information about business, products/services, customer dealing, customer’s behavior, complaint management and CRM
Preparing monthly commission & account statements for drivers & existing clients
Preparing & maintaining all necessary documents of drivers for record keeping
Effectively Managing, Monitoring & Coordinating with the team of 17-20 Cab Drivers
Effectively Managing Time & Allocating Drivers based on requirements for upcoming bookings
Improving drivers attitude with customers in order to minimize complaints & delivering quality customer services
Handling new customer’s online payments via
Debit/Visa/Master/Amex Cards
Ensuring maximum customer satisfaction by keeping & maintaining good relationship with existing clients
Handling Inbound Calls from International Customers (majority of call volume from UK)
Effectively communicating administration work & business operational strategies optimized for efficiency with management
Coming up with innovative strategies optimized for getting more business
Improving customer responsiveness by 80% through e-marketing, WhatsApp & Feedback Text
Training new controlling staff and providing them with all necessary information about business, products/services, customer dealing, customer’s behavior, complaint management and CRM
Preparing monthly commission & account statements for drivers & existing clients
Preparing & maintaining all necessary documents of drivers for record keeping
Effectively Managing, Monitoring & Coordinating with the team of 17-20 Cab Drivers
Effectively Managing Time & Allocating Drivers based on requirements for upcoming bookings
Improving drivers attitude with customers in order to minimize complaints & delivering quality customer services
Handling new customer’s online payments via
Debit/Visa/Master/Amex Cards
Ensuring maximum customer satisfaction by keeping & maintaining good relationship with existing clients
Handling Inbound Calls from International Customers (majority of call volume from UK)
June 2015
To May 2016
Business Development Officer
at Skylite Networks
Location :
Pakistan - Faisalabad
(US Based Company)
Conducting consistent research to better understand target market & activities of purchasing departments within the target market
Prospecting & identifying potential leads
Handling & consulting hot leads via inbound calls from US businesses
Selling Ethernet cables & supporting materials to businesses & individuals
Negotiating with potential leads & successfully closing deals
Conducting follow ups with potential leads on agreed time & date
Promoting vendor’s products apart from company’s products
Creating company’s products listing with planning and organizing them effectively for eBay
Managing company’s eBay store (an E-commerce shopping website) activities on daily basis
Maintaining an average of $20, 000 sales per month on eBay store
Conducting consistent research to better understand target market & activities of purchasing departments within the target market
Prospecting & identifying potential leads
Handling & consulting hot leads via inbound calls from US businesses
Selling Ethernet cables & supporting materials to businesses & individuals
Negotiating with potential leads & successfully closing deals
Conducting follow ups with potential leads on agreed time & date
Promoting vendor’s products apart from company’s products
Creating company’s products listing with planning and organizing them effectively for eBay
Managing company’s eBay store (an E-commerce shopping website) activities on daily basis
Maintaining an average of $20, 000 sales per month on eBay store
September 2014
To May 2015
Brand Ambessidor
at Pakistan Tobacco Company
Location :
Pakistan - Rahim Yar Khan
Gathering Customer’s Data on daily basis and ask about which cigarette brand they are using and try to convert them on Pakistan Tobacco Brands
Contact 25 -30 new customers daily and only those customers who are 18+ and use Cigarette in developing rural areas
Visit 6 different Rural areas throughout the week
Marketing of Pakistan Tobacco Company brands
Company launched a new product “Shuangxi” and I had to do some special marketing task in rural areas and in Cattle Market for 2 months
Responsible for Increasing Sale on daily basis and have to sale 10 cigarette packs directly to customers
Accomplish the targets provided by the company in terms of data collection as well as in terms of selling
Satisfy the customer to choose PTC Brand as his first choice
Making all Brands Available on the retail shop
Taking feedback from customers about new and old PTC brands
Create presentation on monthly basis in which include working images, all customer’s review etc.
Reporting to Senior Officers i.e. Territory Executive
Contact 25 -30 new customers daily and only those customers who are 18+ and use Cigarette in developing rural areas
Visit 6 different Rural areas throughout the week
Marketing of Pakistan Tobacco Company brands
Company launched a new product “Shuangxi” and I had to do some special marketing task in rural areas and in Cattle Market for 2 months
Responsible for Increasing Sale on daily basis and have to sale 10 cigarette packs directly to customers
Accomplish the targets provided by the company in terms of data collection as well as in terms of selling
Satisfy the customer to choose PTC Brand as his first choice
Making all Brands Available on the retail shop
Taking feedback from customers about new and old PTC brands
Create presentation on monthly basis in which include working images, all customer’s review etc.
Reporting to Senior Officers i.e. Territory Executive
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