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Rakan Mohamad, Senior Sales

Rakan Mohamad

Senior Sales·Al Ahli Bank of Kuwait

Kuwait

Bachelor's degree, Banking And Finance

Work experience

Total years of experience: 18 years, 7 months

Senior Sales

January 2019 - Present

Al Ahli Bank of Kuwait

Hawali, Kuwait

January 2019 - Present

The specific responsibilities include:
• Ensure direct contact with various types of customers.
• Obtain an existing network of contacts” NON-ABK” to attract be ABK’s customers.
• Identify new location in order to attract new leads.
• Sells bank products by understanding customer’s needs.
• Monitoring of the performance.
• Knowing the needs of the market through various relationships.
• Assist all sales executives in the sale and marketing of the bank’s products and services, in order
to foster a sales approach.
• Come up with creative new ideas to enhance customer service and work related issue.
• Answering inquiries and informing customers of new products and product promotion.
Company industry:
Banking
Job role:
Sales

Sales Executive

June 2013 - January 2019

Al Ahli Bank of kuwait

Hawali, Kuwait

June 2013 - January 2019

The specific responsibilities include:
• Selling banking multi products, maximizing accounts profitability through cross selling bank's
other products such as personal loans, credit cards and identifying business opportunities by
listing new companies. Handling customer queries and providing feedback. In all opening Pay
roll accounts in Corporate, Salary and Marketing Banking Products, Developing relations with
Customers.
• I am working on a system called FICO when I input all customer details related to credit
• Dealing with multiple nationalities clients: Asian, European and Middle Eastern.
• Well known defects of the competition to inform our prospects on how we do business better.
• Dealing with customer service issues. Managing client relations to promote long-term
relationships.
• Responsible for implementing best customer service practices to improve sales channels and
minimize customer complaints.
• Responsible for preparation of weekly and monthly sales reports.
• Identifying product improvements or new products by remaining current on industry trends,
market activities and competitors.
Company industry:
Banking
Job role:
Sales

Sales Senior

June 2011 - June 2013

Arabia Insurance Company, Arab Bank

Beirut, Lebanon

June 2011 - June 2013

1-sell insurance policies to potential clients
2-help individuals, businesses, and families select the most appropriate policies for health, life, and properties
3-offer property and casualty, life, health, disability, and long term care insurance
4- sell annuities for retirement incomes
5- advice clients on how to minimize risk
6-advice clients on retirement planning, estate planning and also provide assistance in setting up pension plans for business
7- sell mutual funds and variable annuities
8- seek out leads and new clients
9-maintain report and records of insurance policies
10- match insurance policies for clients with the companies that offer the best rates and coverage.
11- maintain regular contact with clients
Company industry:
Insurance & TPA
Job role:
Sales

Audit Junior

February 2010 - April 2011

Union of Arab Banks

Beirut, Lebanon

February 2010 - April 2011

Islamic banking Researcher for Data
Company industry:
Banking
Job role:
Banking

Accountant

January 2009 - December 2009

Mallah Company for Accounting and Auditing

Beirut, Lebanon

January 2009 - December 2009

Accounting Training, Company Center
Company industry:
Business Support Services
Job role:
Management

Trainer

August 2008 - September 2008

Arab finance House Bank

Beirut, Lebanon

August 2008 - September 2008

1-Customer service
2-Teller
Company industry:
Banking
Job role:
Banking

February 2008 - July 2008

February 2008 - July 2008

Accounting Officer

May 2007 - December 2007

May 2007 - December 2007

Job role:
Accounting and Auditing

Education

Islamic University in Lebanon (IUL)

July 2007

July 2007

Bachelor's degree, Banking And Finance

Lebanon

GPA (percentage): 75%

GPA (percentage): 75%

Skills

Retail Banking
Expert
Retail Banking
Expert
SALES
Expert
SALES
Expert
BANKING
Expert
BANKING
Expert
CREDIT
Expert
CREDIT
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
FUNDS
Intermediate
FUNDS
Intermediate
INSURANCE
Intermediate
INSURANCE
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
POLICY ANALYSIS
Expert
POLICY ANALYSIS
Expert

Languages

Arabic

Native Speaker

English

Expert

French

Intermediate

Training and Certifications

Certifications
Selling and cross selling skills
Nov 2014
Personal effectiveness and time management
Jul 2017
Effective communication
Nov 2018
Post sales relationships
Oct 2018
Financial statement analysis
Apr 2019

Hobbies and interests

Playing football