Kevin Abraham Mathew

Maintained a welcoming reception area to enhance guest experience.
•Facilitated check-in/check-out processes to promote positive guest interactions.
• Resolved guest complaints to maintain high satisfaction levels.
• Coordinated shift schedules to optimize team efficiency.
•Executed night audits and responded to emergency situations.
•ensuring operational compliance and guest security.
•Supervised night staff to optimize service delivery and enhance guest experience.
•Supported hotel operations during overnight shifts, ensuring guest safety and comfort.
•Produced and processed end-of-day reports, providing insight into establishment's operations for
thorough, reliable company reference.