Khaled Kaddoura

Responsibilities:

• Main role for the first year was handling strategic deals for non-food and packaging materials
• Following years took main role in food items such as proteins, fries, dairy, fat & oil...etc
• Working together with Finance Department in Planning Cash Flow quarterly, monthly, and weekly
• Planning the year budget
• Managing clearance agent and the flow of imports
• Preparing weekly reports for the procurement team
• Managing large scale suppliers
• Reviewing material costs and plan for savings
• Developing new packaging items
• Work alongside with New Product Development Team in creating new products
• Creating and reviewing contracts for part of the vendors

Achievements:

- Introduced a range of new supplier thru the open door policy
- Achieved high saving points thru negotiation, product development, and new suppliers’ introduction
- Developed the reports for purchasing with clears accountability and responsibility personal
- Managed to buy all the spare parts required for factory from the manufacturers directly from abroad in coordination with maintenance department

As part of Kuwait Food Company, Americana Jordan owns 5 international Restaurant Brands operating over 50 branches. This includes KFC, Pizza Hut, Hardee’s, TGI Fridays, & Costa Café.
Responsibilities:
• In my managerial role I am responsible for coaching, training, mentoring, and revising the work of the subordinates in the Department.
• Purchasing:
o S/S Work, Spare Parts, New Items, and Furniture
o Renting cars, car leasing, furniture renting
o Fleet Purchases: Purchasing Vehicles, Refer Boxes, Refer Systems.
o Food Items, packaging, uniforms, small wares, machinery, & all needs for the stores, restaurants, offices, and fleet.

• Foreign & Local Purchases:
o Negotiating Prices
o Assuring level of service and quality
o Maintaining and growing strategic relationships with suppliers
o Exploring opportunities for new solutions and/or saving opportunities
o Monitoring stock level and obtaining the optimum level, avoiding overstock and out of stock situations.

• Demand Planning

• Contracts:
o Security Services
o Transportation Services
o Pest control
o Maintenance Services
o Used Oil Disposal (Reverse Logistics)
o Cleaning Services
o Water Supply
o Land Shipping Contracts
o Fresh Food Supplies
o Fire Alarm & Safety Systems
o Car Leasing
o Marine Insurance
o Health Insurance
o Transportation

• Online Bidding (Tenders):
o Training suppliers/buyers on the web-based Ariba System for Bidding.
o Running test pilots of actual bidding.
o Running Actual Bidding using Ariba

Achievements:

o Improved the level of services acquired from third parties by effectively utilizing the processes and goals agreed on and by outsourcing these services to professional service providers. Ex: improvements in maintenance services.
o Were able to achieve high savings for the company in raw material purchases from local suppliers
o Improved the reporting process by setting parameters, developing reports with the programmers, and training warehouse supervisors on reporting
o Using Online Bidding we were able to save in the expenditure on construction and renovation projects as well as regular warehouse items

Job Position: Country Assistant Category Manager
Division: Supply - Merchandise
Focus: Foreign Replenishment
Tasks:
1- Re-Ordering based on Calender
2- Reconciliation
3- Tracking
4- International correspondence
5- Preparing Reports
6- PI Matching
7- Translation

- Reconciliation:
Creating back orders and consolidating current orders on system to match foreign shipments received.
- PI Matching:
Matching Performa invoices (PIs) with orders as on the system (SCMADS). This step includes going with the SOP of the company as in approving a certain % increase in prices, and communicating any increase above this amount to local and foreign team buyers, obtaining the appropriate approval from the authorized parties, or negotiating foreign supplier on certain item prices. Also revising MOQs, pack changes, and layer requirements and going through same steps for price approval and confirmation, and changing status on the order accordingly.
- Shipments follow up:
This includes updating Management with current status of shipments and clarifications on daily basis. Linking the right orders after reconciliation to shipments. Translating invoices. Communicating with Logistics department, foreign suppliers, clearance agency, insurance companies, and any stakeholder regarding any issue with shipments e.g: LC communication, missing documents, …etc. Finally communicating GRN-(Goods Receipt Note) to relevant buyers to finalize and then we create picking lists to stores.
- Foreign Products Replenishment:
Based on the Supply calendars for (Supermarket, Home Centre, and Fresh Food Calendars) we run forecasts and create orders accordingly. Reviewing and issuing centralized orders and communicating to foreign team in Kuwait as our hub of communication with suppliers in addition to direct communication for some suppliers. Review, analyze, and communicate with buyers, taking in calculation lead times, stock cover, safety stock, and seasonality.

Temporary job.

I was placed at a client's organisation (Al-Maraai) to make some internal studies and follow up with the client's needs in relation to 4P'S services offered.

The work included quantitative and qualitative analysis, SWOT analysis for target markets for Al-Maraai product particularly the frozen products.

- Performed a range of event coordinating activities
- Designing an outline for the year‟s upcoming events
- Researching and building contacts data base of organizations and companies with potentials for mutual events and activities and/or sponsorship opportunities
- Searching for special marketing needs including promotional materials and printing suppliers

- Managing a secondary petty cash account
- Performed a number of administrative tasks including preparing monthly attendance tables
- Preparing and calculating employees‟ payrolls
- Preparing and issuing cheques
- Performing national and international business correspondence regarding financial department
- Preparing financial reports for clients and providers using Excel
- Following up data and financial flow inter- and intra-organizational (company, customers, partners, and rights providers)
- Revising, editing, and correcting financial data received from service providers (customers-3rd parties)
- Coordinating with different departments to transfer data received into meaningful financial reports

- Researching tasks
- Conducting surveys for clients including:
o Leading and managing a team of surveyors
o Basic interpreting for surveys‟ findings
- Mystery shopping and reporting a client‟s internal business
- Performing business reports for 4P‟S management and clients including basic qualitative and quantitative analysis