IT Specialist
Falck Prime Atlantic
Total years of experience :14 years, 7 Months
Falck Prime Atlantic is a provider of Safety, Survival and Emergency Response Training services in the Oil and Gas Industry.
Achievements recorded include:
Identifying opportunities to automate processes, ensuring cost savings and improved service quality.
Prepare Reports on IT Budget performance, IT Service Availability and performance. Reports directly to the General Manager.
Developing procedures and policies to guide the operations of the department.
Analysed the risks, costs and value of technology investments to advise senior management with the aim of ensuring high ROI.
Lowered paper waste consumption by 40% applying lean process knowledge by implementing appropriate print controls and adopting technological transfer of information to enhance business value.
Negotiated vendor service provision with a 20% increase in bandwidth allocation without change in cost.
Re-design of networking layout with emphasis on improving Business Operations within the facility.
Coordinate IT related activities at offsite offices including Bonny and Warri offices.
Risk management assessment of new areas before deployment of IT systems and ensure complete documentation of the required processes.
Confronted to improve network stability and put in place measures for enhanced file/data security in an Oil/Gas training facility. Overseeing IT functions on multiple work sites (Lagos & Port Harcourt) including data management, vendor relationships, technical support, and disaster recovery planning. Utilizing best IT & Governance practices and collaborated with managers to analyze and document processes & workflows with policy development. Authored plan to improve software development process; consolidated/upgraded servers and established consistent hardware/software standards to eliminate unstable, highly mixed operating environment.
Achievements recorded so far includes:
- Overseeing efficient provision of 1st and 2nd level support to company’s facilities/project offices.
- Upgrading Server infrastructure from Windows 2003 to 2008R2/2012.
- Deployment of Domain based environment.
- Deployment/Configuration of network firewall with emphasis on Netflow analysis for report generation.
- Proposed network usage policy in accordance to best IT standard practice for corporate environment,
- Reducing expenditure for the department by 20% within the 1st six months by leveraging on vendor competition with improved services.
- Revamping the network with emphasis on installation of modern technology.
- Server Management and Administration.
- User profile management.
Challenged to improve productivity and reduce costs through optimized use of technology within the administrative office of an Oil/Gas servicing organization. Oversaw all IT functions including data management, vendor relationships, technical support, application/web development, and disaster recovery planning. Utilized best IT & Governance practices and collaborated with managers to analyze and document processes & workflows.
Achievements recorded so far includes:
- Providing efficient 1st and 2nd level support to company’s facilities/project offices.
- Managing network and providing technical advice with regards to Information Technology.
- Server Administration
- Supervision of Network setup of a new project Office
- Installation and Configuration of ICAPS (Server and Client end).
- Effective liaison with vendors and separate units for rapid work response to reduce system downtime.
- Managing Email user accounts using cpanel backend.
- Achieved promotion within the 1st 9 months of resumption.
- Deployment and Migration of network via Juniper.
- Development of Company website and internal office applications.
Hired to manage IT support operations for the south-western branches of a Regional Bank (Wema Bank) with over 60 branches and 1000+ employees nationwide. Monitored support operations for IT and Communication devices, managing 20+ staff in the process and effectively delivering 1st and 2nd level support to frontend and backend users high profile staff.
Achievements:
• Spearheaded the upgrade of systems from windows XP to windows 7 in an enterprise environment.
• Ensured of incidence request logging on a Service Management Portal from regions.
• Responding to user request via a helpdesk application and monitoring resolution times of IT Support Representatives
• Management of IT Support activities in 86 branches on a regional bank.
• Reduced hardware downtime from 65% to
- Design and development of websites for small and medium scale business including
- www.elitehose.com
- www.3gdis.com
- www.britesmiles.com.ng
- www.pacenigeria.com
- www.besotng.com
- www.ainergy-group.com
- Continuous updating of websites and interactivity on the sites.
Monitored a team of web developers and application developers throughout varying projects from large scale to medium scale businesses.
Being deployed by Textcentral Solutions, I managed and supervised IT activities within the organization.
Spearheaded the deployment of a new application in various outlets of Big Treat Plc within the estimated time frame.
• Successfully designed and network layout for a department and implemented the design.
• Assembly, Configuring and troubleshooting computer systems and resolution of network issues.
• Supporting of software and applications including MS-Access, E-DAS etc
Masters in Business Administration
Masters in Information Technology (MIT)