Rosemary perfumes, is a Saudi perfumes company with more than 60 branches across Turkey, Egypt, and Saudi Arabia.
Accomplishments:
• Instrumental in articulating a vision and shaping the evolution of the eCommerce business.
• Played a pivotal role in the development of digital experience that aided online business growth and expansion of WaaaW and rosemaryperfumes across KSA and Gulf countries.
• Under my leadership dramatically accelerated the customer base by 12% through innovative marketing strategies.
• Provided thought leadership, innovation, and process optimization initiatives. Led execution of eCommerce growth agenda in line with P&L while maintaining the brand appeal.
• Established an e-commerce website for the company that will eventually lead to minimizing the number of physical stores and increasing the scope of customers worldwide.
• Embraced O2O, driving online sales and rolling-out projects in GCC, Africa, and Turkish markets.
• Built a dynamic team of Developers, Business Managers, Content Writers, and Designers to run the platform.
• Digitalization of data by generating EANs and SKUs for new and pre-existing perfumes.
• Merged stock and sales between physical stores and websites which led to minimizing margins of error.
• Set up a new digital customer journey & eCommerce team right from recruitment, coaching for customer touchpoints data analytics, and providing shoppers with the best of both shopping worlds.
• Administered development of several digital applications including the eCommerce website for products & Services, omnichannel point of sale app, and various micro-applications therein.
• Definition of overall CX/ UX/ UI of all applications in line with RoseMary’s strategy and CI/CD standard.
Responsibilities:
• Commanded the entire e-commerce division, developed and executed a best-in-class global E-Commerce strategy leveraged paid and direct response campaigns, integrated marketing tactics, brand awareness outreach, promotional calendars and innovation to drive revenue growth.
• Benchmarked and measurement to increase conversions, cross-sell, drive platform-specific influencer activities, and focus on upselling to increase customer engagement via multiple digital channels, to help build a culture of continuous improvement, constant testing, and transparency.
• Generated reports on current online revenue, performance, trends and projections for future revenue and performance.
• Partnered with Marketing Team to develop campaign and website creative assets in line with brand strategy, marketing calendars, product performance and promotions.
• Shaped eCommerce intelligence solutions, developed and executed growth strategies for website traffic, marketing databases, online customers, audiences and followers.
• Developed and executed digital marketing strategies for brand and product awareness, eCommerce sales and wholesale account support across all digital channels.
• Championed continuous improvement, innovation and scale of digital properties. Facilitated website enhancements every quarter to improve user experience, performance and conversions.
• Led innovations to identify impactful, economically-viable, and scalable new growth drivers.
• Stealth Leader, Synergist, and Culture Builder- who sets clear strategic objectives, and motivates a dynamic team to deliver exceptional results.
- Company industry:
- Perfume & Cosmetics
- Job role:
-
Management