Marketing Manager
Vanguard Management Consultants
Total years of experience :10 years, 9 Months
Determine the demand for services offered by a company and its competitors and identify potential customers. Develop pricing strategies with the goal of maximizing the company's profits or share of the market while ensuring the company's customers are satisfied. Oversee service development or monitor trends that indicate the need for new services. Manage an effective, efficient and productive Marketing Department by ensuring that the appropriate structures, systems, competencies and values are developed.
Responsibilities and duties include Forward Planning, Management and Supervision of the immediate, medium and longer term planning and objectives and in charge of the execution of the whole strategy of the organization. Develop marketing plans that support Company's strategic and annual operating plan objectives for its key target customer's .Develop the database of customers & provide production of educational & promotional materials & other collateral. Develop and implement plan to select and manage external agency to develop new organizational brand strategy. Champion and drive implementation of new brand positioning strategy across Company's key marketing and outreach activities .Maintain and manage rollout of tools to support Company's brand including corporate identity guidelines and templates, core brand messaging materials. Manage materials development and management plan to align with corporate identity and update/revise on a regular basis.
In charge and administration of the areas of marketing (including forward planning, management and supervision of achieving the objectives and strategy of the organization) and Communication including all areas relating to communication engineering and its management. Develop marketing and communications plans that support Company's strategic and annual operating plan objectives for its key target customers. Align and manage Company's communications assets to drive marketing plans, e.g. newsletter, policy and project publications, events, and social media. Plan and manage market research to inform marketing plans and measurements and develop customized communication products for diverse stakeholder groups. Provide writing & editing support for all outbound members. Develop the database of customers & provides production of educational & promotional materials & other collateral. Develop and implement plan to select and manage external agency to develop new organizational brand strategy. Champion and drive implementation of new brand positioning strategy across Company's key marketing and outreach activities. Maintain and manage rollout of tools to support Company's brand including corporate identity guidelines and templates, core brand messaging materials. Help develop staff capacity to communicate organizational messages effectively and in keeping with the brand strategy. Manage materials development and management plan to align with corporate identity and update/revise on a regular basis. Develop templates for writing and design. Manage and implement communications through different media, e.g. media relations, video, online and social media. Support development of online training and education plans and products. Select, evaluate and proactively manage relationships with on-line and print design agencies ensuring cost-effectiveness, quality service delivery and alignment with brand. Review & edit existing promotional materials for marketing effectiveness.
In charge of communications customer care and all customers related issues in the middle Euphrates region for Asiacell Telecommunications. • Accomplish customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. Achieve customer service objectives by contributing customer service information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change. Meet customer service financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Determine customer service requirements by maintaining contact with customers; visiting operational environments; conducting surveys; forming focus groups; benchmarking best practices; analyzing information and applications. Improve customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes. Maximize customer operational performance by providing help desk resources and technical advice; resolving problems; disseminating advisories, warnings, and new techniques; detecting and diagnosing network problems. Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Accomplish information systems and organization mission by completing related results as needed.
Preparing complete, accurate and timely submittal logs for construction projects based on project drawings and specifications. Accountable for receiving approved submittals from Architect or Engineer, and notifying the Project Superintendent of potential schedule impact. Assist Project Manager by preparing all necessary back up relating to change requests. Responsible for timely completion of all required project close-out documents per contract. Distribute contract documents to subcontractors, including drawings, specifications, and general conditions. Include any accepted alternates or addendums with documents. Distribute final requirement documentation to subcontractors and bookkeeper. Schedule all required construction meetings with required personnel, subcontractors, architects and owners .Take accurate and complete meeting minutes and distribute timely. Attend Owner/Architect pre-bid, project and closeout meetings. Solicit subcontractors and suppliers for proposal prior to proposal submission time. Review/ negotiate contract with Owner and Operations Manager and prepare contract for Vice-president to sign. Submit request for surety bond(s) and insurance certificates. Submit with signed contract to Owner. Prepare correspondence with Owner, Architect, Engineers, Subcontractors, Suppliers, etc. Examples of referenced correspondence include, but not confined to the following items: Schedule of Values, project schedule, memos, request for information, transmittals and submittals. Submit building permit application, follow-up on review progress and receive upon approval. Submit Check Request to Finance for associated fees according to Check Request procedures. During Construction Phase, proactively manage project to achieve quality, schedule, budget and safety. Utilize and maintain tools: schedule and document management to track and record project performance.
Enhance sales staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members. Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors. Adjust content of sales presentations by studying the type of sales outlet or trade factor. Focus sales efforts by studying existing and potential volume of dealers. Submit orders by referring to price lists and product literature. Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc. Recommend changes in products, service, and policy by evaluating results and competitive developments. Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management. Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Provide historical records by maintaining records on area and customer sales. Contribute to team effort by accomplishing related results as needed.
Preparing complete, accurate and timely submittal logs for construction projects based on project drawings and specifications. Accountable for receiving approved submittals from Architect or Engineer, and notifying the Project Superintendent of potential schedule impact. Assist Project Manager by preparing all necessary back up relating to change requests. Responsible for timely completion of all required project close-out documents per contract. Distribute contract documents to subcontractors, including drawings, specifications, and general conditions. Include any accepted alternates or addendums with documents. Distribute final requirement documentation to subcontractors and bookkeeper. Schedule all required construction meetings with required personnel, subcontractors, architects and owners .Take accurate and complete meeting minutes and distribute timely. Attend Owner/Architect pre-bid, project and closeout meetings. Solicit subcontractors and suppliers for proposal prior to proposal submission time. Review/ negotiate contract with Owner and Operations Manager and prepare contract for Vice-president to sign. Submit request for surety bond(s) and insurance certificates. Submit with signed contract to Owner. Prepare correspondence with Owner, Architect, Engineers, Subcontractors, Suppliers, etc. Examples of referenced correspondence include, but not confined to the following items: Schedule of Values, project schedule, memos, request for information, transmittals and submittals. Submit building permit application, follow-up on review progress and receive upon approval. Submit Check Request to Finance for associated fees according to Check Request procedures. During Construction Phase, proactively manage project to achieve quality, schedule, budget and safety. Utilize and maintain tools: schedule and document management to track and record project performance.
Translate all legal stuffs & handling the correspondence issues with foreign universities.
B.SC degree in Civil Engineering/ Highways & Transportations Engineering which covers Roads, Bridges, Railways, Airports Engineering & related.
B.A degree in English literature & Language. Old ancient English. Translations.
