Operations Assistant
Shopping Center Management Corporation
Total years of experience :3 years, 7 Months
Shopping Center Management Corporation (SCMC) handles the management of malls owned by SM Prime Holdings Inc., the Philippines biggest developer, operator and owner of world-class malls.
Key Responsibilities:
Office Administration
-Answer general phone inquiries in a professional manner and direct phone inquiries to appropriate staff members.
-Sort incoming mails, faxes and deliveries for distribution
-Prepare and send outgoing mail, faxes and courier parcels.
-Prepare reports, memos and documents with the use of word processing, spreadsheet and database software.
-Purchase, request, receive and store the office supplies to ensure availability.
-Provide secretarial and administrative support to management and other staff.
-Update and ensure the accuracy of the organization’s databases.
Theme Park Operations
-Supervise park operations to ensure compliance to standard procedures and organizational policies.
-Opens park following all standard procedures and ensures operational readiness of the team.
-Perform analysis on store operations and make recommendations for operation optimization.
-Act as first line of operational support for managers and area managers in taking operational actions.
-Act as coordination point for other departments, mall authorities, contractors or government agencies for operational, maintenance or marketing related activities.
-Supervise ticket selling and cash handling procedures.
-Closes park following all procedures and prepares logs and paper works for the next day.
Team Leader
-Coordinates with HR department for recruitment and talent acquisition procedures.
-Perform job training for new team members.
-Conduct daily briefings to ensure that the team is up-to-date with all park activities, events or promotions.
-Generate staff schedule ensuring adequate staffing level at all times and monitor staff rotation.
Customer Service
-Greet customers in a professional manner, attend to customer needs, answer inquiries and handle elevated customer complaints.
-Hands-on operation of rides and attractions.
-Engage in telesales offering theme park party and group packages.
-Souvenir and merchandise item selling.
Batangas Health Care Hospital - Jesus of Nazareth is a private hospital in Batangas City, Philippines.
As a Nurse Trainee, we voluntarily work and perform nursing services in collaboration with the staff nurses and other health care professionals.
Areas of experience:
Medical - Surgical ward, Emergency Room, Hemodialysis, Pediatric Ward and Operating Room
Key Responsibilities:
Compliance to hospital policies and guidelines
Give direct nursing care through assessment of patient needs. Plan, provide and evaluate nursing care
Admit patient with supervision
Takes and documents vital signs through accurate charting
Prepares patient and assists them for diagnostic or therapeutic procedures
Carries out physician’s orders
Ensures proper care and maintenance of hospital equipment
Preparation and administration of medication
Discharge patient with supervision
Provide health teachings to clients
Passed the Nursing Licensure Exam 2011 with a General average of 82.60%
