Lewis Mwanzia

Monitoring and Evaluation (M&E), Supervisor
Supervised collection of quarterly data from selected producer business groups (PBGs), Supervising enumerator data collection, Conducting back-checks and spot-checks during enumerator data collection and training evaluations, cleaning of mirror partners and mirror PBG data.

Attending training of stakeholders to evaluate training effectiveness, Carry out spot checks by calling or visiting partners, PBGs and buyers to ensure that the data is accurate and evidence based, assist in data entry and drafted field and M&E reports on the research findings. This provides vital information on how to improve the management of entrepreneurial projects and better partnership with producer business groups (PBGs) in Kenya.

I facilitated and participated in the documentation of program processes and outcomes thus coming up with program field and activity progress reports .

I participated in managing a portfolio of program partners in the program and working with other program staff and short term consultants to provide organizational capacity building and program support for holistic, people-centered development.

I also organized and conduct field business visits and meetings, conferences and training activities with relevant partners.

I co-ordinated the setting up and management of the Training of Trainers program and the e-Monitoring and Evaluation system which is a tool used for reporting. I also assisted staff in analyzing monitoring and evaluation data to effectively capture program best practices, lessons learnt, and success

Assisted in program planning, budgeting, monitoring, evaluation and proposal writing, work plans and supervised to ensure program activities are implemented according to approved plans and budgets.

Monitored activity implementation progress, organized meetings, conducted regular site visits, conferences and training activities.

Facilitated and participated in the documentation of program processes and outcomes thus coming up with field and activity progress reports for partners and donors.

Coordinated and drafted field and program reports and processing payments; managed project accounts and maintained accurate financial reconciliations.

responded to routine official letters from partners. I also oversaw accurate archival, maintenance, retrieval of files and documents for accessibility and security and maintained communication channels between the department and external partners/organisations.

Handled responsibilities of staff administration and management including orientation of administrative staff

Responsible for coaching and counselling team members in areas of professional growth and development

Handle responsibilities of conducting performance evaluation of administrative staff

Coordinate and supervise the daily activities of the program staff incuding management of time sheets

Conduct regular customer feedback sessions to identify customer requirements

Establish standard procedure as well as ensure on-going efficiencies in the daily operations of staff members

Manage budget and administrative activities of the staff

Advised customers on different investment opportunities available in insurance and provided them with honest and reliable investment products for life, medical and education covers.

Acted as a researcher in the organization and giving feedback on customer perception of the services and products of the organization

Managed relationships with customers and presenting customer views to the organization

Recommended and executed service recovery in order to retain customer and ensure customer loyalty and advocacy and Recommended, implemented operational improvement to reduce causes of customer dissatisfaction and meet customer’s expectations

I was contracted by ICC to implement a project aimed at development of external linkages between ICC and institutions of higher learning specifically universities and sensitise them on the work of the ICC and opportunities available for students and visiting professionals at the International Criminal Court.

My tasks also included receiving, verification and circulation of applications for selection of interns/clerks and visiting professionals to the Registry, Office of the Prosecutor and Presidency and Chambers divisions of the International Criminal Court (ICC).

Provided effective confidential secretarial and administrative support services in the
development, implementation and evaluation of Common Administrative Services Division activities of the ICC. Moreover, I oversaw accurate archival, maintenance, retrieval of files and documents for accessibility and security.

Maintained communication channels between the Office of the Internship and Visiting Professionals Coordinator and other divisions of the ICC as well as external organizations.

I worked in the Governance Program tasked with research and implementation of projects aimed towards transparent, accountable, participatory, ethical and results oriented local governance in Kenya.
Provided suggestions to enhance research methodology and provide backed up directions to the areas in need for research.

Help in facilitating researchers as required.

Coordinated the research activities between enumerator and participated in the research projects

Coordinated with the respective project users and other partners to accomplish the required research activities

Ensure that the data collected met the organisations requirements and standards

Provide research support through data collection and analysis

Developed data classification methods and maintained databases in accordance with the research requirements

Supported Technoserve activities through performing administrative tasks and other program implementation tasks as required.

Responsible for providing administrative support to the project managers

Prepared innovative strategies and plans to achieve the target and goals of the organization

Handled responsibilities of managing administrative tasks like compiling and analysing data and conducting research

Responsible for preparing and maintaining the reports and files of project management team

Handle responsibilities of arranging and attending meetings with program managers and consultants

Responsible for preparing daily reports and update the same to the program Director

I provided consultancy services to the Human Resources Department; my principal role was to receive new applications organize and archive employees documents and carry out pre-employment and post employment security check of employees. The information was key in audit preparation for the whole of Barclays bank of Kenya.