Lidia Rosio Missemer, KPI Controller

Lidia Rosio Missemer

KPI Controller

ITALCONSULT

Location
Qatar - Doha
Education
Diploma, Project Management Certificate - Project Management Institute
Experience
11 years, 7 Months

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Work Experience

Total years of experience :11 years, 7 Months

KPI Controller at ITALCONSULT
  • Qatar - Doha
  • October 2017 to March 2019

General Engineering Consultancy for the Local Roads & Drainage Programme

KPI Controller (Core Team) Reporting to the Operations & Strategy Engineer

The KPI is a requirement signed in a Technical Agreement between the Client and the General Engineering Consultant. This is a percent on the total invoice amount retained on the annual performance of the Consultant and/or the Contractors. It requires monitoring and recording all the evidence of the performance.

The KPI Controller produces a monthly scorecard to report to the client and record all required evidence to sustain and document the percent invoiced .

Training of stakeholders for KPI Process and Procedures.

- produces monthly statements of the GEC & Contractor’s Health & Safety; Cost; Schedule; Quality; Environmental & Sustainability areas;
- develops the protocol to manage the process for the capture of performance information,
- produces the appropriate metrics for the KPI monthly reporting submission and yearly scorecard
- custodian of the supporting documentation and associated evidence to measure GEC and Contractor's performance;
- analysis of the provided data and recommendation for implementation of remediation actions for performance improvement.
improvement;
- produces the annual KPI reporting (Scores, Graphs and Evidence) for invoicing purposes.

Programme Controls, Assistant Manager KPI Controller at ECHarris
  • Qatar - Doha
  • September 2012 to March 2016

ECHarris (an Arcadis Company) Doha - Qatar

Programme Management Consultancy (PMC) for the Public Works Authority's Building Projects
Assistant Project Manager- KPI Controller (reporting to the Programme Controls Lead):

- monitored the performance and produced monthly statements of the HSE, Cost, Schedule, and Quality areas;
- developed the protocol to manage the process for the capture of performance information; the associated evidence and the appropriate metrics;
- analysed data, provided recommendation, implemented remediation actions for performance improvement if detected weaknesses in the measured areas;
- produced the annual KPI reporting (Scores, Graphs and Evidence) for invoicing purposes.

Project Management Delivery System (PMDS in SharePoint )Client Re-branding SharePoint Architecture; maps, documents, process and procedures; reports:

- prepared figures for cost EVA Dynamic Forecast and Baseline Reconciliation.
- conducted projects Risk Reviews for monthly reporting and assisted preparing the risk content of Gateway Packs.

Monitored the Quality with the PMO Project Managers for the actions taken by the DCSCs to reduce the timeline to solve outstanding “Non-Conformances” of projects as per ISO 9001, 14001 & 18001 standards:

- compilation and production of monthly performance statements;
- production of monthly client's portfolio Interim Report.
- Monitored submission, progress and closure of all requests for approval or request for information (RFA/RFI) raised for the programme needs.

Recruitment:

- staffing planning with the HR Manager; ,
- pre-screening,
- inductions,
- staff database construction.

Training & Development:
- assisted in the implementation of the Transfer of Technology &Organisational Business (TTOB) of a tailored training programme of 5 years, from employee assessment capability to succession plan,
- organised training sessions for client & employer teams.
Using Word, Excel, SharePoint, ARM, Outlook, PowerPoint &Visio.

Project Administrative Assistant at CH2M HILL
  • Qatar - Doha
  • October 2010 to August 2012

CH2M HILL International Ltd. Qatar
Project Management Consultant for the construction of a Polysilicon Plant in Ras Laffan/Qatar
2010 - 2012
Project Admin Assistant
Human Resources:
- contact point for the Regional HR Management and the Global HR Department (USA) for all HR purposes related to the Project (mobilisation, inductions, accommodation, etc.)
- collection of data of project staff as per local labour law requirements.
Admin Assistant
- management of the Risk Register,
- liaising with staff members to coordinate meetings, - agendas, room bookings, arranging conference calls,
- assisting with production of presentations and reports,
- minute taking,
- keeping up-to-date lists of action points from meetings,
- travel booking, processing international staff project expenses.
Using: SharePoint, Outlook, PowerPoint, Word, Excel, Internet, Intranet.

Site Administrator (Office Manager/HR Generalist) at Veolia Water - Qatar
  • Qatar - Doha
  • November 2009 to February 2010

Operation of the Doha South Waste Water Plan
Site Administrator (HR & Admin Coordinator)
2009 - 2010
Reporting to the Country Manager and the GCC Parent Company's Finance & HR Management:
Human Resources:
- staff mobilisations,
- preparation of employee contract,
- inductions,
Supervision on the progress of the following:
- business visa, residence permit, visit visa, family visa, driving license, health card, exit permit, visa cancellation, extensions of visa, NOC process, etc,
- labour contracts data for registration at Labour Department.
- data collection required for payroll records and for End of Service purposes:
vacations, sick leaves,
Employee Relations:
- hiring,
- preventive, corrective actions, warnings,
- end of contracts or terminations as required by local labour law.
Office Management:
- implementation of the accommodation, from seeking to furnishing,
- admin & partnership follow-up of agreements of the firm,
- local procurement, purchasing for office administration & staff needs,
- agenda: schedule of meetings.
Using: PowerPoint, Word, Excel, Access, Internet, Outlook.

Office Manager / HR Generalist at Harinsa Contracting Co.-Qatar W.L.L.
  • Qatar - Doha
  • October 2006 to November 2009

Reporting to the Regional Manager - Assistant of the Commercial & the Finance Management
Human Resources:
Recruitment
- dealing with manpower agents and contract rates,
newspaper advertissement,
- preparation of job descriptions,
candidate first screening and interview preparation.
Hiring:
- employee contract data preparation for Labour Department registration (data in english language only),
Visa Coordinator:
- business visa, residence permit, visit visa, family visa, driving license, health card, exit permit, visa cancellation, extension of visa, NOC process, etc.
Payroll:
- employees’ records for payslip, holidays, etc,
- End of Service data and calculations.
Employee Relations:
- preventive, corrective actions, warnings, end of contract or terminations as required by local labour law.
Office Manager:
- implementation of the offices, management of accommodation, from seeking to furnishing,
- follow-up of the admin & partnership agreements of the company in Qatar,
- responsible of local procurement, purchasing for office administration & staff needs,
- management of car fleet, (car rental),
- travel coordinator.
PowerPoint, Word, Excel, Access, Internet, Outlook

Administrative Assistant at MPH Technical Services - Qatar
  • Qatar - Doha
  • May 2005 to June 2006

Admin Assistant
Reporting to the Resident Manager.
- responsible of all logistics affairs for contracted personnel: Mobilisation, Demobilisation, plane ticket, hotel, car booking,
- supervised visa progress with PRO; driving licence, residence permit,
- implemented all procedures for follow-up of personnel contracted,
- coordination of staff shipment reception,
NOC bank accounts, loans etc.,
- responsible of the finance affairs of Qatar Branch in coordination with the Finance Manager in UAE,
- write-up of contract for engineers.
Using: Word, Excel, Internet, Outlook.

Education

Diploma, Project Management Certificate - Project Management Institute
  • at College of the North Atlantic - Qatar
  • March 2014

Time & Scope, Procurement, Risk, Cost, HSE, HR, Communications, and Project Capstone

Diploma, Human Resources Professional Certificate
  • at CNA-Q College of the North Atlantic
  • June 2011

Planning, Functions, Recruitment & Selection, Compensation & Employee Benefits, Training & Development, HR Information Systems, Employee Relations, Performance Management; Safety & Health at workplace, Finance & Management of Accounts Basics

Specialties & Skills

Key Performance Indicators

Languages

English
Expert
French
Expert
Spanish
Expert
Portuguese
Expert

Training and Certifications

Fire/Emergency Evacuation (Training)
Training Institute:
Najma
Date Attended:
March 2014
Duration:
7 hours
First Aider (Training)
Training Institute:
Najma
Date Attended:
November 2012
Duration:
4 hours
Project Risk Management Level B (Training)
Training Institute:
ECHarris
Date Attended:
October 2014
Duration:
4 hours
Fire Warden (Training)
Training Institute:
Najma
Date Attended:
November 2012
Duration:
4 hours
Basic First Aid/CPR (Training)
Training Institute:
ATS HSE
Date Attended:
April 2012
Duration:
8 hours
OISH Certification (2012 Sep) (Training)
Training Institute:
Najma
Date Attended:
September 2012
Duration:
10 hours