Client Services Executive
Steps Communications
Total years of experience :11 years, 5 Months
*Handling incoming calls from the clients and suppliers.
*Generating Invoices, Payment Voucher and Receipt voucher as well as Job Orders and LPO's
*Generating quotation to send to the client.
*Sending RFQ's to the suppliers
*Creating Letters and Internal Memos
*Making sure that office supplies are always on stock
*Taking notes and minutes during meetings
*Organizing the schedules of the managers and supervisors
organizing an event, making sponsorship, request letter and memo, meeting with government officials regarding events, accommodating tourists and guests of Mayor's town by tour guiding them, searching and booking in airline and hotels.
Monitored and supervised a team of Departure/Customer service Agents, Checking-in and safely boarding the passengers to the aircraft, profiling passengers and intercepting bulky baggages, monitoring the ETA/ETD of the aircraft and flight crew, monitoring the status of the weather and status of the aircraft, communicating to Ramp Agent and Station Manager regarding the status of the flight, doing shift report in MS Outlook and attending to the queries and needs of the customers