Senior Project Manager - E-PMO
The Royal Commission for AlUla
Total years of experience :17 years, 3 Months
Managing programs and projects for the Ministry:
❖ Managing programs and projects:
➢ Correspondence management system, Document DMS, and Archiving Management Solution OpenText - (Program) On-site
➢ ChatBot Implementation - (Program) On-site
➢ Enterprise Architecture Implementation Bizzdesign - (Project - Hybrid) On-site
➢ Vehicle Management Solution - (Project - Hybrid) On-site
➢ Implementation of the Microsoft Customer Relationship Management CRM - (Project - Waterfall) On-site - 100% Completed
➢ Government Affairs Protocol & Ceremonial Set-up - (Project - Waterfall) - 100% Completed
• Lead the project team on-site or remotely by developing and motivating team members to meet project goals while adhering to their responsibilities and project milestones.
• Ensure that the overall program aligns with and supports achieving strategic objectives by managing all aspects of multiple related projects.
• Develop and improve best practices, templates, policies, tools, and partnerships for the organization in order to expand, mature, and enhance these capabilities.
• Establish estimates and a detailed project plan for all phases of the project objectives according to schedules.
• Manage the day-to-day activities and resources of the project.
• Lead Steering Committee meetings and Kick-off for all Projects, and Products.
• Review project performance and complete performance reviews.
• Provide status updates regarding project milestones, deliverables, dependencies, risks, and issues.
• Understanding the interdependence between technology, operations, and business concepts, as well as demonstrating a functional aptitude for helping of achieving strategic goals while adhering to the best practices.
Managing all programs and projects for the Saudi Arabian regions:
Digital Transformation & Innovation Programs, Projects, Products and Solutions:
1) E-Services and Digital Unified Customer Profile & Unified Frontend SSO for SASO, Government Administration (Program-Agile & Hybrid) “On-site & Remotely”
o Directly Managing Programs & Projects:
SSO Services for the Ministry which include 20 application and service.
Customer Satisfaction Platform for the Ministry.
SLA for the Services matching with the criticality of the provided applications and services.
2) Informatica Intelligent Cloud Services” IICS” for Red Sea Development Company, Hospitality Industry (Program-Hybrid) “On-Site & Remotely”
o Managed the Project Include:
Automation for four Services for Learning Management Systems on SAP Success Factor.
3) Microsoft Power Automate - Insurance "Platform" for Rasan, Internet Marketplace Platforms Insurance Services (Project-Hybrid) “On-site & Remotely”
4) Robotic Process Automation “RPA” UiPath Implementation for Sadara, Chemical Manufacturing (Project-Hybrid) - Completed “100% Remotely”
Smart Infrastructure Programs, Projects, and Solutions:
5) Installation & Configuration of Room Booking and Access Control Systems for Government Expenditure & Projects Efficiency Authority “EXPRO, Government Administration” (Project-Waterfall) - Completed “On-site & Remotely”
• Leading Omnix International PMO, Operations, and Customer Success division in Saudi Arabia directly reporting to the PMO Head.
• Lead the project team on-site or remotely by developing and motivating team members to meet project goals while adhering to their responsibilities and project milestones.
• "Coach, Facilitate, Mentor, and Teach" Agile for transformation, adaptation, and support, the project and product development for applying agile practices, and empowering the teams to become self-organized and accountable regarding the project and product goals to achieve the project or product vision.
• Strategically prepare and decide which approach will be implemented through the project or product lifecycle and assign them to each phase with the dependencies based on the size of each project or product implementation and selecting the method like the "Waterfall, Agile, or Hybrid" approach we will follow to maximize the values to the business.
• Ensure that the overall program aligns with and supports the achievement of strategic objectives by managing all aspects of multiple related projects.
• Develop best practices, templates, policies, tools, and partnerships for the organization in order to expand, mature, and enhance these capabilities.
• Establish estimates and a detailed project plan for all phases of the project objectives according to schedules.
• Manage the day-to-day activities and resources of the project.
• Preside Steering Committee meetings and Kick-off for all Programs, Projects, and Products.
• Review staff performance and complete performance reviews.
• Provide status updates regarding project milestones, deliverables, dependencies, risks, and issues.
• Understanding the interdependence between technology, operations, and business concepts, as well as demonstrating a functional aptitude for helping clients achieve their strategic goals whilst adhering to industry best practices.
• Determine the Statement of Work and Specifications for required goods and services as well as manage all aspects of project and program engagement, including planning, relationships with external vendors, communications, budgets, change, risks, and issues, while delegating and managing deliverables with team members and stakeholders.
• Reporting to the EPMO to ensure compliance with the Project's strategy, timeline, budget, requirements, values, and consistency of processes across the projects to ensure delivering and tracking for the success of related projects Through the "WRIKE" tool.
• "Coach, Facilitate, Mentor, and Teach" Agile Project Management practices for transformation and support, the project and product development for applying agile practices, and empowering the teams to become self-organized and accountable regarding the project and product goals to achieve the project or product vision.
• Strategically prepare and decide which approach will be implemented through the project or product lifecycle and assigning them to each phase with the dependencies based on the size of each project or product implementation and selecting the method like the "Waterfall, Agile, or Hybrid" approach we will follow to maximize the values to the business.
• Establish IT projects-related governance framework, policies, procedures, and templates.
• Developing and maintaining the information technology plans, which outline project status, individual tasks, milestones, completion estimates, track outstanding deliverables, and resource allocation.
• Develop comprehensive project plans that merge customer requirements with company goals and coordinate various managers and technical personnel during all project phases, from initial development through implementation.
• Implementation Upgrade to "SAP S/4 HANA", as an upgrade for the Current System "SAP Business One" for modules (FICO, MM, HCM, PS, PP, SD, ETM, PM, CRM, DMS, BI, Solution Manager, Success factor, Fiori App’s) as a Project Manager using SAP Activate Methodology for the implementation.
• Implementation of COST-OS Enterprise Cost Estimation Software for tendering and estimation departments.
• Develop in-house application “Alkifah Project System - KPS” as internal development software for managing the operation work and sub-contracts activities.
• Implemented Autodesk 360 document management cloud service tool for business document collaboration with our clients, suppliers, and project operation teams to digitalize our documentation and with the proper workflows to keep all operation teams updated and notified about designs and layout modifications immediately.
• Manage the effective achievement of the IT department objectives through setting individual objectives, managing performance, developing staff, and providing formal and informal feedback in order to maximize overall performance and team motivation.
• Monitor and control organization’s technology landscape, IS services, applications, networks, security, servers, desktops, storage, connectivity, etc., various technology platforms for security architecture, vulnerabilities, breaches and investigate violations in case of an event.
• Audit the IT systems in order to identify gaps and defined architecture formulate improvement proposals and communicate them to relevant parties, create awareness of systems analyze the current state and problems of the systems as well as potential future threats.
• Assess and recommend tools and techniques to automate information systems processes.
Providing authorized training by CertiProf for the below certifications:
• Scrum Foundation Professional Certificate (SFPC™)
• Scrum Master Professional Certificate (SMPC®)
• Scrum Product Owner Professional Certificate (SPOPC™)
• Project Manager & System Administrator for ERP System Openbravo:
Finance, Warehouse, Sales, Purchasing, Production, Maintenance, Planning, Quality
• Applying project management methodologies to the company strategies and new projects.
• Manages and maintains core business automation applications or technology infrastructure elements ensuring availability, reliability, and performance.
• Managing, install & configure Microsoft Windows Server 2012 Datacenter R2 Hyper-V Servers: Domain Controller Server, Additional Domain Controller, Antivirus Server, File Server, and Veeam Server for Backup.
• Rearrange & Planning Minya Factory Infrastructure “Main Datacenter, Servers, Racking System, UPS, etc.”.
• Create and implement disaster recovery plans and procedures for the data center.
• Implementation of an IT strategy for the organization and evaluating new technologies.
• Setting policies and standards complied with corporate main goals.
• Manages financial aspects of the IT department, including purchasing and budgeting, vendors for projects.
• Oversee provision of IT Support team in four locations & maintaining connectivity and stability.
• Implementing SAP Modules (FICO-MM-PP-PM-QM-SD).
• Managed High Availability and Business Continuity Program.
• Evaluating, Designing, Configuring, installing, maintaining, and supporting systems hardware and Software.
• Managed, planned, designed, monitoring of the infrastructure Project Bericap Egypt New Factory on 6 October.
ERP Implementation, System Analysis, Database Check, Document & Process Workflow, System Enhancement, Follow up with Customers Requirements, Support of Service.
Customer Support, Claims Issues, Resolve Problems On Claims, Validate Contract & Policy.
Graduation Project : Development of Railway in Egypt using (Oracle 10G) DataBase and Forms Grade of project : Good
