Responsable E-commerce
Namshi.com
Total years of experience :12 years, 11 Months
Receive shipments and ensure both quality and quantity.
* Verify the quantity and description of items received by checking
* Ensure orders are pick, pack and shipped properly.
* Process customer returns by carefully check the items if saleable or
non-saleable. Re-packed and return to inventory if saleable.
* Quality checking all the items to be receive to ensure that the
products are correct.
* Responsible for handling the issues related with the order fulfillment.
* Fulfilling customers’ orders with the highest accuracy.
* Demonstrate a willingness to complete miscellaneous tasks as
assigned in order to support the overall organizations.
* Flagging/Resolving issues with the faulty SKUs.
* Ensuring that each order shipped in the given TAT.
* Working in ERP Nav-client.
* Tracking orders on item level and resolve issues whenever needed.
* Handling the cross-dock products/Orders, and VIP orders.
* Supervising the team and daily activities.
* Coordinating with the Last-Mile,
Working with logistics operation system in (ILS) inbound and
outbound process.
* Performed material handling, data entry and documentation of
facility supplies.
* Coordinated with quality assurance to release urgent incoming
material shipments.
* Move materials from the quarantine areas into the proper released
area.
* Ensured materials released upon quality check and safety checks.
* Staged packing components and bulk as per packaging schedule
and availability list.
* Performed data entry and documents of per packaging schedule
and availability list.
* Making sure that all inventory processes are complete on the same
day.
, Landmark Group (Baby shop)
Job Description:
* Ensure that each customer receives outstanding service by
providing a friendly environment, which includes greeting and
acknowledging every customer, maintaining product knowledge
and all other aspects of customer service.
* Maintain an awareness of all promotions and advertisements.
* Assist in floor moves, display maintenance and housekeeping.
* Assist in monitoring floor stock.
* Communicate customer requests to management.
* Participate in every 6 months inventory and cycle counts.
* Attend customers' concerns and inquiries.
* Responsible for safekeeping cash and critical items.
* Ensures the proper filing of documents for tracking and easy
references and good quality of work out.
* Prepare a daily sales report and summary for submission to the
. *
Passed SLC from the board of Nepal in
Passed SLC from the board of Nepal in